• Led a team of 10 to generate 40,000 new leads annually at Spartan Investment Group.• Developed and managed multi-million-dollar departmental budgets and strategic roadmaps.• Implemented CRM dashboards for real-time KPI performance monitoring.• Increased ROI through AI-powered campaigns and grew conversion rates using AI-driven insights.

• Organizing communications, documents, and sprint plans for clients, design, and development teams through agile and traditional project management principles from kick-off to execution. • Managing daily stand-ups, scrums, allocations, and resourcing of 20+ employees for project needs• Providing thought leadership during technical discovery sessions to better understand and meet client goals• Capturing business requirements and technical requests to build estimates and work plans that maximize efficiency and profitability for as many as 10 projects at a time• Meeting goals that include 30% project profitability through collaborative and innovative planning strategies • Overseeing time tracking and capacity management for 20+ employees across numerous projects via Harvest• Vetting and connecting as many as 8 external contractors with our internal teams to execute on overflow when in demand• Assisting the Director of Operations with the implementation of an internal project management system• Analyzing project health and profitability on a weekly basis through status reviews, billability and margin analyzation, time allocations, budget and timeline planning, as well as conducting client satisfaction surveys• Presenting work with designers, directors, and developers to clients for feedback and approval• Mediating post-mortem retrospectives in order to determine room for growth and development of the team and process.

• Leading cross-agency project management operations and administration • Guiding project management teams in process and procedure • Acting as liaison and support for project management system training and troubleshooting• Analyzing project health • Translating project requirements for technical and non-technical stakeholders• Spearheading of scoping and resource planning for all web-based projects• Overseeing time tracking • Connecting vetted outside resources• Providing final approval for the quality assurance

• Managing the development and deployment of digital and web-based business solutions• Leading development teams• Streamlining processes and procedures • Reporting on project health and risk assessment • Creating and maintaining timelines • Implementing daily, weekly, and long-term scheduling • Creating technical specification documentation • Communicating project timelines, expectations, and updates • Quality assurance

• Leading a team of copywriters, designers, and developers throughout the digital project lifespan by implementing effective leadership and operational processes• Increasing profitability of website design and development projects by 23 percent in Q3 of 2016• Growing the profitability of print marketing projects by 31 percent in Q4 of 2016• Creating and managing timelines, assignments, and deliverables in JIRA for all marketing projects• Creating and managing team production schedules for 20+ marketing projects at any time• Tracking, managing, and reporting logged hours for all digital design and development projects to ensure maximum efficiency and profitability• Managing the quality assurance process for each marketing deliverable• Developing and managing content strategy for all website builds and content marketing clients• Creating ads, boosting posts and analyzing performance of promotional campaigns for social marketing clients• Performing weekly or bi-weekly touch-points with clients to present project updates and review KPIs• Creating and analyzing monthly web traffic reports for up to 15 digital marketing clients

Creating digital and web-based content that will drive site traffic and conversion.

Managing a pipeline of prospects towards overachievement of goals for both new sales and retained business.