• Create and manage cross-functional product related business requirements, including product use flows, and requirement feature sets that formalize and document a set of business needs with Standard Operating Procedures.• Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring quality and timely delivery while working cross-functionally with Management, Technology, Sales Development, Operations and Manufacturing teams.• Identify and resolve product issues including Design, UX/UI, Manufacturing/Supply, Product Market Fit, Process Workflow and Customer Support. • Cross Functional Team Change Management. while developing and managing product roadmaps, prioritization of features that are market driven based on data. Shenzhen Zhilai SCI and Tech Company, LTD, China, April 2024 - Present Director of Engineering Sales USA Remote ContractResponsible for Engineering pre-sales, • Lead the product and design team for localization of RFID Textile inventory Lockers with focus on Operational Efficiency • Identify opportunities and lead sales opportunities in USA for lockers including Public Storage, Textile RFID, and BOPIS with product requirements, strategy, and roadmaps to meet changing market and competitive needs.• Conduct competitive analysis with customer feedback to identify opportunities and prioritize product initiatives for product market fit. • Binbox Lockers. San Diego, CA March 2023 – November 2023VP of Product Remote Contract• Defining and creating scalable business practices for Sales, Finance, Product, and Operations • Mechanical design, software UX, domestic and international manufacturing liaison• Created new locker product including mechanical and electronic sourcing with new 3rd party.Pegasus. San Diego, CA February 2023 - June 2023Process Architect Remote Contract• Creating and documenting cross-functional processes for Sales, Operations and Finance through team member interviews.

Responsible for Engineering Sale SolutionsDetermine and communicate Product Market Fit and deliver on NPD, localized product for correct fitDesign UX for USA market.

VP of Product Remote• Defining and creating scalable business practices for Sales, Finance, Product, and Operations • Mechanical design, software UX, domestic and international manufacturing liaison• Created new locker product including mechanical and electronic sourcing with new 3rd party

Process Architect Remote• Creating and documenting cross-functional processes for Sales, Operations and Finance through team member interviews.

Responsible Product Management, Customer Satisfaction and Sales• Established new SaaS/SLA agreements with client base including top 20 of Fortune 500 Companies• Re-negotiated non-profitable contracts following BOM level cost reviews with a top 100 Fortune 500 company products• Resolved product design, product UI and user facing analytics issues

Responsible for overseeing and managing all aspects of development including, leading business development growth initiatives for new markets and leading cross functional teams for product integration. • Led development of company’s first 3rd party integrated locker product with a facility property management system• Developed IP for managing facility integrated locker rental system• Developed and introduced a plastic electronic locker• Developed electronic locker with 3rd party partner for new market opportunity• Sourced and managed international manufacturing, product costing and product development

Business development support on-boarding outsourced manufacturing, Development of new internal manufacturing processes. ERP system edits for manufacturing efficiency.

Responsible for creating vision and strategy for new product lines while maintaining full locker portfolio product life cycle management. Created and maintained 3rd party development relationships including client. Managed International sourcing and manufacturing partner relationships. Directly responsible for leading and executing innovation teams with new product development initiatives to meet and create new strategies and business opportunities with technology. Managed company’s intellectual property, including all patents and trademarks, domestic and foreign. • Innovator and architect of Locker Link® 2.0, electronic public rental lockers. Product resulted in multiple contracts and is installed in prominent theme parks across the USA. Multiple patents prevent competition from going to market with similar product. Key elements include: creating a new SOW for each of the past six years and 3rd party/client integration with RFID, bar codes and API, successfully delivering on technology and innovation.• Led the design and development of USPS electronic delivery lockers. Directed design, manufacturing, assembly, installation and service of product to meet client expectations. Key aspects include: designed to meet USPS SOW requirements, Asian sourcing/manufacturing and API integration into USPS servers.• Created and led the design and development of a new product line, Smarte Deliver®, a parcel delivery locker system intended to be available for the USPS, UPS, FedEx and others to deliver parcels to and in apartment buildings. Key aspects include: Asian product sourcing, manufacturing and cloud software development• Introduced cross functional team to technologies and operational procedures that increase profitability and concluded with a complete change in Operations philosophy to manage through technology and data vs daily hands on labor.

Responsible for innovation, strategy and life cycle management for company’s full product portfolio. Directed, supervised and coordinated all engineering and technical support department resources and activities. Lead development of outsourced design and manufacturing resources, domestic and International. Sourced and maintained relations with International cart and locker manufactures for 10+ years. Identified and created intellectual property to protect company knowledge. Client faced technical presentations and demonstrations. Managed NPD processes and all Engineering SOP’s along with manufacturing process and procedure controls including UL, ISO and CPSIA requirements• Led the development of multiple luggage carts including World Carte®. Carts are installed in almost every airport in the USA. Designed and presented customized cart solutions for multiple airports including JFK and SFO, which resulted in winning contracts. Product line represents 66% of company revenue.• Led the development of Smarte Wheels®, child stroller, installed in 400+ malls across the USA. Led the development and proof of concept to retrofit a stroller with a tablet, creating a new product. Product line represents 13% of the company’s annual revenue. • Invented and built primary locker product used in water and theme parks known as Locker Link®. The patented features give the company an advantage in the market and aligned them to maintain market dominance. • Led development of Smarte Locke®, biometric lockers, receiving TSA approval following 9/11. Biometric lockers are also installed in Universal Studios FL to improve the guest experience. • Led efforts for Operations to deploy nationwide credit card acceptance in kiosks, decreasing denial rates to zero while resolving credit card fraud.

Lead engineering product development team. Managed all product lines both old and new. Managed all design drafting work load. Developed product SOP’s (Standard Operating Procedures). Researched, analyzed, maintained and disseminated competitive product information. Engineering sales and marketing support, both written and oral. • Developed mall rental stroller, Smarte Bear, that retrofit to hundreds of mall strollers across the USA increasing profits.

Developed creative product solutions for both domestic and international product needs. • Invented and developed Smarte Planner®, a luggage cart management system that vended carts and reported inventory and revenue registers to a central system. Service uses predictive analytics and real time inventory reporting to allow for operational management of luggage carts across an airport. System was installed in Toronto Canada, Leipzig Germany, Milan Italy, and Melbourne Australia. Multiple domestic and foreign patents.

Value engineered standard products and prepared them for production. Mechanical design of luggage carts• Designed a mechanical braking system for a luggage carts that were installed into Hamburg, Germany Airport

Just Two Bikes Researched, designed and developed recumbent cycles. • Developed dual recumbent cycle, Montage™