Versatile and enthusiastic professional leader with experience in Information Technology, Help-desk, Databases, Technical Online Support and 10 years in the Insurance Industry. Numerous skills with comprehensive knowledge in Computer Information Systems, Management Information Systems, Computer Assembly, Hardware, and Software Installations. Competitive professional with excellent problem solving skills, focused on team players with a win-win goal for every project combined. A high degree of dependability, integrity with every situation assigned. Talent for developing new programs and enhancing existing programs; resulting in optimized customer service, market share, and operational dependability. Superior interpersonal, verbal, written and listening communication skills; professional and diplomatic demeanor with strong ability to foster positive relationships with people of diverse backgrounds, abilities, opinions, and perceptions. Hold a Bachelor of Bachelor of Science Health Administration Information Systems and Associates Degree Information Technology. I am also contracted with Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) as a Public Trust Data Center Technician. I am cleared to access ATF unclassified information, information technology systems and facilities.
Listed skills include Active Directory, Databases, Windows 7, Troubleshooting, and 45 others.