Keith Baker Email & Phone Number

Westlake, Texas, US

Raleigh, North Carolina, US

Raleigh, North Carolina, US

Austin, Texas, US

Clawson, Michigan, US

• Recruited, hired and trained a national Field Sales Team
• Designed and implemented a new compensation plan for Sales and Install Teams
• Created and implemented a CSI program to increase new client retention
• Transitioned company to Salesforce CRM
• Modified pricing model to meet current market demands and negotiated all large group sales

I was promoted to create explosive growth for this new acquisition by displacing competing automotive software products and rapidly increasing market-share, I implemented the Gartner "Challenger" Sales philosophy, re-engineered our inside sales team, re-organized the sales Engineering team and redesigned the compensation plan for the field sales team. I.

Atlanta, Georgia, US

I was promoted to turn around an underperforming division. Responsible for recruiting, hiring, training, motivating. coaching and mentoring top producing field sales teams. I subscribe to the CEB model for "Challenger"​ sales. I traveled 90% of the time working in the field with my sales team, hosting consultation's with medium to large Dealership groups.

Atlanta, Georgia, US

#1 in sales, West Division#2 in sales, company wide

#1 producing Field Sales Account ExecutiveRookie of the year, 2011-2012

I was recruited to analyze internal sales strategy and simplify sales processes. I took over operations of the Hayward, CA facilities. I replaced 30% of staff, improved process and increased gross revenue of branch by 29% in 4 months. Opened new San Carlos Branch. Recruited, hired and trained new staff. Created sales and marketing plan for new market.

• Purchased and re-built a retail flooring company.
• Created new marketing strategy utilizing print media, direct mail and the web to increase showroom traffic by 33%
• Built a needs-based consultative sales model as well as a customer retention program
• Analyzed profit and loss history and re-negotiated terms with all vendors and installers
• Upgraded product lines and remodeled showroom and warehouse
• Company went from losing 4% to a 13% net operating profit in FY07/08.

I was recruited to turn around a failing automotive repair facility. I took over operations with full P&L responsibility. Replaced staff, redesigned compensation, implemented technology and grew gross sales by 240% in less than one year.

• Recruited, hired, trained, coached and managed staff of 15 remote Field Sales Representatives.
• #1 Region in US and Canada, 2001 - 2002
• Executive level presentation and closing skills
• Took over failing Southern California region after reaching #1 in the company with my existing region. Replaced 40% of staff, individually retrained reps, and increased gross sales by 37%
• Served as a liason between Field Sales Organization and Corporate Offices at quarterly company meetings
• Created a new recruiting and hiring module to assist other Sales Managers in hiring top producers.Promoted to Field Sales Manager in 2001. Here are a few of my achievements as a Field Sales Representative:

• Promoted to Regional Fleet Sales Manager, 1996
• Coordinated and supervised all mechanical and body repairs prior to sale of each vehicle.
• Negotiated with the mechanical, body shop and auction managers to accelerate sales process.
• Successfully generated $2.5 million in proceeds 60 days ahead of schedule.Promoted to District Sales Manager, 1994
• Successfully mentored and promoted 3 sales representatives to Branch Sales Manager positions.Promoted to Branch Manager, 1992
• Overall Manager of the year out of 53 stores, 1994.