Accountable to drive a comprehensive technology lifecycle management approach aligned with business strategy to enable a modern, cyber resilient IT environment.

IT lead accountable for IT delivery and support for Merck's Global Finance and Global Communications functions.- Responsible for the IT strategy definition and solution delivery to enable strategy realization. - Drove the conceptualization, architecture, design, and delivery of solutions that enable capabilities that enable world-class financial shared services. - Enabled the use of intelligent automation, advanced analytics, and modern user-centric platforms to help Global Finance effectively steward financial resources.- Led financial system separation for the divestiture of Organon.- Drove the early adoption of agile within the enterprise IT organization.

Program leader accountable for the Digital Transformation Core Commercial Package design and build scope definition, intent governance, and evolution to product based agile delivery.- Drove technical brochure defining the scope of twenty-two IT products across 75 business capabilities and the Market Deployment Guide to establish the products across nine priority markets.- Initiated product-based delivery strategy, DevOps and Agile advancement, and IT product deliverables.

IT leader and primary partner to the Primary Care, Hospital and Specialty Products, and Vaccines CBL Sr. VPs supporting the delivery of strategic, transformational and operational objectives. - Provided IT leadership to the franchises by connecting CBL strategy and brand priorities with IT strategy and capabilities.- Built trusted relationships with the Vaccines, Primary Care, and Hospital & Specialty Products CBLs. - Led strategic planning, investment roadmaps, demand prioritization, and delivery management for initiatives across brands and regions.- Drove innovative digital solutions with Alexa, HCP Communities, analytics and mobile solutions.- Led vaccine customer-focused initiative driving data quality, customer insights, and platform alignment. - Introduced innovative predictive analytics capabilities to drive deeper customer insights.

Capability leader accountable for establishing and driving the global Commercial Information Management business intelligence and master data management capabilities.• Led strategic definition of the customer master data management archetypes to support Global Human Health.• Defined the Commercial Information Management platform in support of the enterprise platform model.Divisional portfolio lead accountable for building and driving the advancement of portfolio and program management. • Established the first integrated portfolio governance structure that spanned GHH IT.• Drove through influence in a matrix organization the definition, refinement and implementation of best practices for portfolio business cases, prioritization, resource utilization, Studio sourcing and value realization.

Directed US and global investments for sales, marketing, compliance, master data and managed markets solutions. • Key initiatives included managed markets, legal entity integration, the corporate integrity agreement, CRM/SFA master data management, maturing the release management office, and driving the shared service delivery model.• Retired over 400 GHH applications delivering $4.7M in annual support savings.

Program Director accountable for the US program management office, risk readiness, IT remediation, and program realization for the COMET/SAP implementations for the US and Puerto Rico.• Accountable across all workstreams in the market (Finance, Procurement, Supply Chain, Orders to Cash, Change Management, and Legacy Remediation).• Led cross divisional team to design solutions that enabled the Schering Plough merger while going live in the US.• Led divisional IT remediation of 250 systems in preparation for the COMET Human Resource implementation.• Staffed and mobilized US market team providing leadership through all phases of the ASAP methodology. Managed the market specific changes to the global blueprint.• Redesigned data readiness process reducing resources required and improving data quality.• Established robust super user network to prepare sites for organization and business readiness.

Order to Cash IT lead for the global blueprinting and early realization phases of the plan to win initiative. • Mobilized diverse global team and international subject matter experts to develop the global Order to Cash Blueprint using the IBM ASAP methodology.• Challenged current practices with alternate approaches and cross-industry best practices.

Director for Multi-Channel Management and the Multimedia Contact Center applications (Siebel ePharma Call Center, Business Objects and e-Detailing) supporting the National Service Center and National Business Group. • Collaborated with USHH Multi Channel business to define the strategy for Multi Channel Management initiatives based on a comprehensive view of the customer and all associated interactions with the customer. • Managed the initial development of data to support a 360 degree of customer interactions.• Co-led influential discussions with Customer Support management that resulted in deferring several short term initiatives and shifting investment from two way video to a new flexible tiered channel solution.Director for Sarbanes-Oxley 404 compliance across all USHH and MVD systems.• Negotiated with multiple business areas, senior management, auditors and information services to define the scope, approach, and impact of the corporate wide initiative. • Established matrix team and led proactive approach to remediate the controls before completing assessments. The SOX audit passed with the highest rating. Director for the development and enhancement of the eBusiness Strategies and Solutions Internet portals for healthcare professionals, consumers, and Merck Services. • Rescued failing program by assuming leadership two months prior to the planned implementation and leading the team to re-architect the solution and launch the pilot release of the healthcare portal www.MerckMedicus.com on time. Several technical and business patents were granted with the site.• Led follow on assets including the consumer health portal www.MerckSource.com, and a central physician services site, www.MerckServices.com.

Director for the suite of applications supporting the mission critical US Order Management Center. • Managed the initial implementation of web order management services www.merck.com/e-business resulting in 40% of the Order Management Center orders being placed via web or EDI.• Relocated the Order Management Center from West Point to Horsham with no down time to the call center. • Led numerous customer service enhancements including: integrated telephony, credit card orders, OCR and EFT for cash receipts, marketing promotions Y2K, and product launches.• Led the financial reconciliation establishing business confidence in the Order Management System software.• Managed IS Team of the Year winners (1998, 1999) – Order Management Center Relocation, VaccinesByNet.

Developer and project leader for the development of the first decision support application in USHH.• Developed nineteen-decision support data marts for sales, marketing, contract management and managed care.• Developed DIS Capsule applications, designed DSS databases, and developed ETLs to load the data marts. • Implemented a complete DIS LAN within one week of relocating the HMO team to Medco.