I am an energetic, entrepreneurial-minded servant leader with deep relationships and experience in health plan management, sales and marketing, revenue growth, product development, business development, and provider relations. From health plan startups to the Washington Health Benefit Exchange, I excel at taking teams and organizations from vision to implementation and products from concept to market. Along the way, I've generated hundreds of millions in revenue across Medicare Advantage, Medicaid, Individual, Small Group, and Associations lines of business.  Whether building an organization or product from scratch or elevating it to high-performing status, I deliver successfully by aligning disparate groups, cultivating excellent relationships and developing holistic strategies that both grow and retain customers and revenue. Owning products -- creating new ones or revamping existing offerings – gives me the opportunity to ensure healthcare consumers and providers have high-quality, relevant options. One of the accomplishments I'm most proud of is consistently increasing and delivering high (90%+) member satisfaction, creating further growth through retention. Calculated risks are my specialty. I’m particularly adept at identifying opportunities and breaking new ground in Washington State, from introducing the first-ever Medicare Advantage plan to creating the first print ads highlighting provider participants. But being first isn’t the most important. I’m particularly passionate about identifying and growing potential in others. It’s my way of ‘paying it forward,’ from a colleague who saw my young potential and gave me a shot. There’s no greater reward for me than spotting and championing talent. Specialties: sales | marketing | business development | product development | product strategy | leadership | professional development | mentoring | training | team management | presentations | speaker | health care | health insurance | provider relations | P&L