Keith Blanton Email & Phone Number

Cincinnati, Ohio, United States

Secured financing with prime and non-prime lending institutions, Ensured compliance, highest gross back end average in the company with a $3,000+ average per deal (finance/cash/lease included), maintained phenomenal relationships with lending institutions to maximize closings and profit potential, warranty penetration averaged 77% Gap penetration averaged 72%, packaged deals and sent to funding, deals funded expeditiously.

Cincinnati, Ohio, United States

Trained sales professionals with product knowledge, feature/benefit exercises, steps to a sale with a focus on qualifying and securing excellent purchase commitments from clients, follow up with potential customers who did not purchase, follow up with clients who did purchase ensuring complete satisfaction and referrals, assisted with pre-owned appraisals, inventoried pre-owned vehicles into our system, assessed market value conditions and set competitive pricing structures on vehicles across all forms of advertising, remedied clients grievances and assisted with other departments when clients had a poor experience there to ensure complete customer satisfaction. Desked deals with a high profit margin and high closing percentage. Ensured while desking that maximum profit was presented to customer while ensuring client’s satisfaction. Front end and back end profit was raised during my tenure.

Cincinnati, Ohio, United States

Assessed potential clients automotive needs by actively listening and providing recommendations based on qualified requirements. Build rapport with clients over many years to be entrusted with their continued business and referred potential clients. Continued product knowledge of the Chevrolet brand and that of the competitors in each segment. Truck specialistCorvette/Camaro specialistResolved most customer grievances that occurred and directed unresolved complaints to pertinent departments along with follow up to ensure customer satisfaction. Fielded phone calls and responded to internet leads setting appointments and ensuring that they showed by following up before appointment several times. Assisted other sales professionals who needed help in securing a commitment to purchase a vehicle that day. Followed up with potential clients who did not purchase until they made a buying decision. Helped inexperienced sales professionals with product knowledge and feature/benefit exercises.