Keith Bratton Email & Phone Number

“Are you looking for your next Senior Systems Administrator with over 20 years of expertise in sophisticated infrastructure engineering?”Hi, I’m Keith Bratton, and I have a passion for the leadership and development of high-performance cultures and teams, resulting in exceptional technologically- advanced solutions for business transformation.I have extensive experience in the management of cross-functional teams, including virtual management of remote offices and connectivity environments. Thriving in high-paced and deadline driven industries is what I do best, and I challenge myself and my teams to strive for performance excellence in innovation, creativity, and expert troubleshooting. I have outstanding interpersonal and communication strengths, and I deliver holistic and total customer satisfaction. My greatest asset is my focus and dedication to customer-centric values.Feel free to contact me: kbratton1@gmail.com

Listed skills include Team Building, Remote Office Management, Training And Development, Technical Research, and 17 others.

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  Senior System Administrator

  Rattikin Title Company

  Jun 1999 - Aug 2016 - Texas

  Led cross-functional teams including nine remote offices with MPLS connections and managed over 100 use infrastructure environments.Supervised and provided coaching and training for staff in a COLO Data center for offsite replication and a production Server Room with four data storage facilities.Key Achievements:● Repaired and recovered hardware and software failures including the coordination of impacted constituencies and users to ensure minimum disruption to the business.● Upgraded and configured system software supporting IS infrastructure applications as per project and operational requirements.● Installed, programmed, and maintained Cisco ASA 5510; 3750G POE stacked switch, including the creation of a network that eliminated long distance charges, expanded bandwidth and added a new DC location: saving over $3000 in costs per month and paid for in two years.● Initiated weekly OEM customer conference calls and facilitated discussions on continuous improvement ideas to deliver exceptional customer service to clients, and to innovate solutions for system administration, including strategizing resolutions for integration, testing and utilizing the SCSI and fiber channel analyzer.● Led teams and trained Tier I and II personnel in resolving Helpdesk calls and tickets via troubleshooting, open communication, and active listening skills, turning around solutions within hours or on the spot.