Keith Cabe Email & Phone Number

United States

Ogden, Utah

I provided excellent customer service that helped customers with their car insurance inquiries and made sure no customers got off the phone unsatisfied. My main focuses were adjusting coverages, purchasing policies, and helping with insurance claims in the event of an accident.

Sandy, Utah

In my time as a call center supervisor with Teleperformance, I have provided proven leadership skills acrossed multiple projects. Primarily I specialize in the developement of new agents and continuing the training process after the classroom. On a typical day, I manage attendance, schedule audits, time adjustments, maintaining agent buy-in, creating personalized coaching plans based on agents needs while continuing with ongoing training to ensure compliance with operations regulations. Since the early life training (Nesting) phase has a preset time, setting and meeting productivity goals are paramount.

Logan, Utah

I maintained operations on the evening shift primarily and day shift if needed. We answered for small business clients of all different types which required extreme versatility and adaptive skills. Because we answered for small buisnesses, they didn't have a very high call volume. So in order to cover labor costs, we took on up to 200 different clients, each with their own specific guidelines and proceedures to follow.

Logan, Utah

I worked for 2 different projects while I was with Convergys. Both were for billing and activations. My job was to assist customers with the explanation of their bill, assist them in paying their bill and setting up new accounts/ activating their new devices.

Smithfield, Utah

When I started with Icon Health and Fitness, I worked on the assembly line making treadmills, eventually working my way to steel tech where I punched shapes into the treadmill frames for assembly and lastly welding the parts together in fabrication.

Great Lakes, Illinois

During peace time (pre 9/11) I went through basic training and even as a naval recruit, volunteered to train with the NAVY SEALs BUDS during MY. After basic training I went to my A school in Pensacola, Florida where I studied encrytion/decryption. I completed my time and decided not to re-enlist due to having a new baby.

Certified Preventive Auto Mechanic, Vehicle Maintenance, Certified

This course educated and helped with getting cerification in tools, machines, and equipment common to the Vehicle maintenance field.

Certified Nursing Assistant, Medical Care, Certified And Finished Top In Class

A certified nursing assistant's main role is to provide basic care to patients, as well as assist them in daily activities they might have.

High School Diploma

Graduated as a sophomore for advanced studies and joined the U.S. Navy immediately after graduation.