• Support and deliver the RYDA Road safety program to NSW secondary school students across NSW. • In consultation with the National Office, meet the objectives of the RYDA Business Plan including achievement of established student attendance at specified venues. • Establish comprehensive market knowledge and maintain and build contact information for the RYDA Program. • Build and nurture strong relationships with key stakeholders, schools, facilitators and Rotary Clubs to deliver… Show more • Support and deliver the RYDA Road safety program to NSW secondary school students across NSW. • In consultation with the National Office, meet the objectives of the RYDA Business Plan including achievement of established student attendance at specified venues. • Establish comprehensive market knowledge and maintain and build contact information for the RYDA Program. • Build and nurture strong relationships with key stakeholders, schools, facilitators and Rotary Clubs to deliver successful events. • Update RYDA’s booking sheet and report weekly to ensure schools are supplied with letters of confirmation, etc. Facilitators • Develop, maintain and grow the database of facilitators for RYDA’s six sessions program, recruiting and training additional facilitators as required in consultation with National Office. • Ensure the Rotary Club connected with the attending school is informed of the date their school is attending and invited to act as volunteer guides for the day • Audit sessions to ensure Facilitators are delivering the program as specified. • Facilitate any of the six session as required.• Assist with other National initiatives and marketing programs as required. Show less

• Provide superior customer experience for Macquarie Centre patrons including Valet Parking, the provision of information and disability services.• Liaise with retailers to ensure consistent, high end experiences for customers to ensure repeat visits and customer loyalty.• Supervise and manage the customer experience team to provide excellent customer service and great shopper experiences. • Macquarie Centre has recently completed a multi million dollar upgrade and the Concierge… Show more • Provide superior customer experience for Macquarie Centre patrons including Valet Parking, the provision of information and disability services.• Liaise with retailers to ensure consistent, high end experiences for customers to ensure repeat visits and customer loyalty.• Supervise and manage the customer experience team to provide excellent customer service and great shopper experiences. • Macquarie Centre has recently completed a multi million dollar upgrade and the Concierge Service is the first face to shopping at Macquarie Centre. Show less

• Take customer briefs and provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations. • Consult with client and discuss and provide suitable travel options. Plan, prepare and cost itineraries (travel plans) for clients. • Make travel, accommodation and related bookings at client’s requests. • Confirm bookings and notify clients of luggage limits and insurance… Show more • Take customer briefs and provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations. • Consult with client and discuss and provide suitable travel options. Plan, prepare and cost itineraries (travel plans) for clients. • Make travel, accommodation and related bookings at client’s requests. • Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements. • Issue tickets for travel, accommodation vouchers and all relevant documentation. Collect payments and maintain records of transactions. • Assist with changes to travel arrangements and bookings where required. Show less

Provide premium customer service to high net worth business and public profile customers, I was the face of the brand. Worked actively to develop and maintain professional relationships with customers and their representatives.Co-ordinate the products and services of the lounges.Liaise with internal departments to facilitate customer service recovery.

Customer service duties to premium customers.Manage meeting room booking, Update customer profiles.Conduct meetings and team briefings, performance manage staff.

Present & rollout change with contractors and consultants.Analyzing reports, Issuing correspondence.File maintenance, analyse payroll tax accounts.Expertise in using company systems & spreadsheets

Liaising with contractors and consultants.