Keith Carpenter

Keith Carpenter Email and Phone Number

Security Officer and Call Center Director @ Texas Health Presbyterian Hospital Flower Mound
Early, TX, US
Keith Carpenter's Location
Early, Texas, United States, United States
Keith Carpenter's Contact Details

Keith Carpenter work email

Keith Carpenter personal email

Keith Carpenter phone numbers

About Keith Carpenter

Enjoy the 3 M's of Servant Leadership: managing, motivating and mentoring. Building report both internal and external with all partners. I want a genuine authentic relationship, not a transactional relationship with my employer.

Keith Carpenter's Current Company Details
Texas Health Presbyterian Hospital Flower Mound

Texas Health Presbyterian Hospital Flower Mound

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Security Officer and Call Center Director
Early, TX, US
Website:
texashealth.org/Locations/texas-health-flower-mound
Employees:
244
Keith Carpenter Work Experience Details
  • Texas Health Presbyterian Hospital Flower Mound
    Security Officer And Call Center Director
    Texas Health Presbyterian Hospital Flower Mound
    Early, Tx, Us
    View
  • Texas Health Presbyterian Hospital Flower Mound
    Security Officer/Call Center Director
    Texas Health Presbyterian Hospital Flower Mound Oct 2022 - Present
    Flower Mound, Tx, Us
    View
  • Texas Health Resources South West
    Security Professional
    Texas Health Resources South West Oct 2020 - Present
  • Dreamtrips International Services, Llc
    Director, Customer Care
    Dreamtrips International Services, Llc May 2020 - Jan 2022
    Manage, Motivate and Mentor an exciting group of employees in the Customer Care, Marketing, Training and QA departments. Manage SLA's and KPI's. Ensuring our Customers experience is Best In Class.
  • Confidential
    Business Consultant
    Confidential Feb 2020 - May 2020
    Silicon Valley, California, Us
    Working to assist in developing KPI's and SLA's in a Quality program.
    View
  • Point Of Rental Software
    Manager Customer Care
    Point Of Rental Software Mar 2019 - Feb 2020
    Fort Worth, Texas, Us
    Managed their small office 24/7 support center, 18 technical agents. Helped create a QA business plan. Worked as the Implementation Interim manager for about 5 months. During this time, assisted with restructuring a 10 year old bonus/incentive plan for the 5 trainers. Worked with the Salesforce manager to build a better reporting system within salesforce application. Partnered with our HR manager to initiate an employee satisfaction survey that could be measured. Put in place a Servant Leadership style that promoted trust, appreciation and value between Leadership and employee.
    View
  • Mr. Gatti'S, Lp
    Director Of Call Center
    Mr. Gatti'S, Lp Jan 2018 - Dec 2018
    Re-established Gatti's Call Center. Hired (6) agents and monitored their SLA's. Visited stores on a weekly basis to insure my team had first hand knowledge of any changes to our processes and customers. Managed revenue reports and share with Sr Leadership on a weekly basis.
  • Walmart
    Call Center Manager
    Walmart Sep 2000 - Jan 2018
    Bentonville, Arkansas, Us
    Manage Cicerone Health Solutions Call Center..
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  • Firstcollect
    Medical Collections Manager
    Firstcollect Feb 1990 - Sep 1996
    Managed a headcount of 35 business collectors
  • See P/T And Full Time Comments
    Security Professional
    See P/T And Full Time Comments Sep 1985 - 1996
    P/T & Full Time Security Positions Sears Roebuck: (Unarmed P/T -- 1985 thru 1993)—store security, internal/external theft/ORC crime prevention/cash pulls/secure automotive/inventory control126 Shawan RdCockeysville, MD 20130410.771.8355Sinai Hospital (Armed Part & Full Time-- 1992 thru 1994)—mainly secured ER/gang prevention/secures grounds/escort Dr’s and Nurses to stations2401 W Belvedere AveBaltimore, MD 21215410.601.5131Maryland House of Corrections: (Armed Full Time-- 1993 thru 1995)—secured correctional facility to include perimeter/K9 patrol/escort prisoners to and from court & external hospitals 7800 House of Correction RdJessup, MD 20794410.799.0100Carroll County Hospital: (Unarmed P/T-- 1994 thru 1996)—secured internal/external grounds/supported NicU/supported Helipad200 Memorial AveWestminster, MD 21157410.848.3000

Keith Carpenter Skills

Inventory Management Customer Satisfaction Team Building Customer Service Merchandising Call Centers Process Improvement Customer Experience Team Leadership Inventory Control Performance Management Retail Store Operations Pos People Development Loss Prevention Leadership Development Vendor Management Store Management Training Leadership

Keith Carpenter Education Details

  • Catonsville Community College
    Catonsville Community College
    General

Frequently Asked Questions about Keith Carpenter

What company does Keith Carpenter work for?

Keith Carpenter works for Texas Health Presbyterian Hospital Flower Mound

What is Keith Carpenter's role at the current company?

Keith Carpenter's current role is Security Officer and Call Center Director.

What is Keith Carpenter's email address?

Keith Carpenter's email address is ke****@****ail.com

What is Keith Carpenter's direct phone number?

Keith Carpenter's direct phone number is +128157*****

What schools did Keith Carpenter attend?

Keith Carpenter attended Catonsville Community College.

What skills is Keith Carpenter known for?

Keith Carpenter has skills like Inventory Management, Customer Satisfaction, Team Building, Customer Service, Merchandising, Call Centers, Process Improvement, Customer Experience, Team Leadership, Inventory Control, Performance Management, Retail.

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