Keith Castle Email & Phone Number

Brunswick, Ohio, United States

Brunswick, Ohio

★ Founded the business and established a team of technical support and accounting professionals; manages operations and corporate finance.★ Established a strong customer base of small businesses, enterprise companies, and residential clients, as well as nonprofit organizations and municipalities.★ Provides outsourced network administration, help desk support, and project management; handles a volume of hundreds of support tickets each month and serves as a primary point of escalation.★ Researches emerging technologies to identify solutions that meet client needs; adopted cloud technologies that have delivered 15% ROI.★ Worked with clients to build and implement solutions that have included network security, VOIP solutions, cloud backup, and the migration of users and accounts to newer versions of Exchange and Microsoft Hyper-V.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT KGC COMPUTERSKGC Computers provides IT solutions and services to small businesses, enterprise corporations, and individuals.

Greater Milwaukee Area

★ Led network engineering and IT project management, working with a nationwide network of dealers and franchise owners.★ Maintained accountability for implementing Point of Sale applications and hardware at Harley-Davidson dealerships throughout the nation, as well as updates, troubleshooting, and user training.★ Worked with each dealer to identify specific needs, leading to the recommendation of additional hardware and software to position each location for sustained success.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT HARLEY-DAVIDSON DEALER SYSTEMSHarley-Davidson Dealer Systems provides technology tools, systems, and services to Harley-Davidson Dealers to improve revenue and the customer experience.

Middleburg Hts, Ohio

★ Responsible for leading a team of IT professionals supporting all software, hardware, and networking functions within the hospital and 13 locations. Administered the IT budget.. ★ Managed a Microsoft and Novell LAN/WAN while coordinating large-scale projects to deploy enterprise software applications. Supported servers, routers, and switches, as well as the VPN and all workstations connecting to the LAN/WAN.★ Administered secure and public wireless networks across all campuses while overseeing all facets of information security.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SOUTHWEST GENERAL HOSPITALSouthwest General Hospital is a 354-bed general medical-surgical facility with 13 satellite locations.