Keith Close Email & Phone Number

Richardson, Texas, United States

• Responsible for ensuring customer satisfaction with the technical products and services we provide with a focus on quality, resilience and performance • Lead end-to-end requirements gathering, configuration, testing, and deployment • Effectively interact with customers, management and developers regarding system and software requirements, • Translate requirements into user stories and technical specifications for core IT teams to reach viable solutions• Identify technical obstacles early and work closely with teams to find creative solutions• Partner with end users to develop test strategy and cohesive test plans for multiple projects.• Develop and optimize test cases to maximize success of software and system testing with consistent, thorough approaches that verifies product requirements and performance.• Conduct system testing to verify and validate the system requirements and detect product defects. • Analyze results and share observations with software developers. • Direct local and remote teams completing iteration (sprint), integration and acceptance tests to support successful product development stages and releases.• Identify and track defects with Jira and support developers in resolving problems by completing additional tests.• Author concise test reports to keep customers and management apprised of product status.• Support user acceptance testing.• Educate team members on capabilities and constraints of our technology platforms and those of our partners• Consistently share best practices and improve processes within and across teams

Dallas/Fort Worth Area

Lead Test Engineer Image Collection and Processing Program- Reviewing and interpreting customer specifications- Managing requirements traceability to test plans and procedures- Developing systems test plans, procedures and reports for ground and flight testing- Allocating requirements to subsystems- Evaluating system performance thresholds and providing direction- Managing subcontractor test activities- Providing weekly status of test development, test execution and results analysisSr. Software Test Engineer - Architect and execute test-plans that verify software applications functions, performance, and usability for all KIHOMAC software initiatives.- Develop and execute end-to-end customer-workflow based test-plans- Work closely with Product Management, Systems Engineers and Software Developers- Understand requirements and correctly translate them to set up test designs/cases - Continuous improvement to test cases and procedures- Promote standard test methodologies for use on all software projects- Provide recommendations to management concerning issues detected

Plano, Tx

Apply experience and knowledge of software, hardware, customer configuration and utilize diagnostic tools to investigate root cause of issues, validation of problems, search for known solutions, diagnosis and troubleshooting of more complex issues Platform Solution testing in Software Lifecycle, preparing for Global Deployment of new product features to Major Telecom Carriers including AT&T, Verizon, Swisscom, and Telstra

Plano, Tx

Global Organization providing innovative convergent IT wireless and landline solutions to business intelligence, network and services management and real-time CRM