As second in command, reporting to the CEO, I oversee and manage the company's daily business operations. I work closely with department heads and supervisors to support the day-to-day activities of all employees. My primary responsibilities are building a “customer and employee first” culture while providing strategic, operational, and administrative advice to the business's leadership. Our company's Google rating is a testament to the above.Additional responsibilities include, but are not limited to; revenue growth oversite, managing operational budgets, optimizing business processes, monitoring key performance indicators, HR, Regulatory & compliance , physical plant management, and ensuring effective utilization of all company resources.

As Chief Revenue Officer, I oversaw and optimized all revenue-generating activities within the company. This included marketing, sales, pricing, risk management, and customer support. My goal was to maximize revenue and drive business growth.Additional responsibilities included, but were not limited to, cultivating and managing all new revenue partnerships with retail automotive dealers, OEMs, and various other distributional partners.

Recruited by CareGard Founder/CEO Wright Brewer, to significantly increase brand awareness, market share and topline revenue utilizing all sales channels while enhancing account management on a national scale. In this role, I was also responsible for; all Sales Personnel Development, Strategic Planning, Sales Acquisitions, Account Management and Underwriting Performance related to CareGard Products.Celebrating 30 years in business, CareGard Warranty Services is a best-in-class, third-party administrator for F&I Products and Claim Adjudication for Retail Automotive, RV, and Power Sports Dealerships, both public & private, OEMs and Consumer Finance companies.

Recruited by Founder/CEO Garret Lacour, (former Owner of IAS) to design, build & manage a more robust “sales engine” with the overall goal of significantly increasing market share and topline revenue utilizing all Sales Channels which included; General Agents, National Accounts & multi-franchised, Dealer groups. In addition to the above and very similar to my position at IAS, I was responsible for; all Channel Development, Sales Acquisitions and Underwriting Performance related to RoadVantage Products as well as the management all Sales Support Resources needed to support all channels.

Recruited by Chris Kerby (former President, IAS) to lead, guide and manage the Indirect Sales Channel which primarily consisted of general agents, nationwide.As SVP, I was responsible for; all Marketing, Channel Development, Sales Acquisitions and Underwriting Performance related to IAS Products. In addition, I oversaw all Internal Field Support and directed all Interdepartmental Resources needed to support agent distribution.

Recruited by Russell Reynolds on behalf of the Owners of this Digital Marketing/Direct Mail & Technology company, I was responsible for the redesign, implementation and management of all functional responsibilities required to grow top-line revenue and national market share for this privately-held organization. Responsibilities included, but were not limited to; planning & directing of all operational policies, procedures and initiatives as well as product distribution, sales management and managing all day-to-day activities. As a direct result of our overall success, topline revenue growth of 18% and increased market share, the company was sold.

Recruited by Spencer Stuart on behalf of GSFS Group, I was hired as the Director of National Sales (NSD) for this Automotive F&I Product/Training company. As NSD, I was responsible for; all Indirect Sales and Distribution of GSFS-branded, F&I Products, Services and Participation Programs via General Agents and OEM Partners (on a national scale). Developed, recommended and implemented effective marketing, sales and management strategies that supported both the future sales growth of the Company and its Agent/OEM partners. Expanded the General Agent distribution model, overall sales of GSFS products and lead the sales organization through defined and measurable performance objectives. Oversaw Field Support and directed the interdepartmental resources needed to support all General Agents and distributional partners.

Recruited by Hugh Alexander (a nationally-known Regulatory/Compliance attorney) on behalf of the Owners, I took over all functional responsibilities for the Sales and Operational aspects of this organization. Responsibilities included, but were not limited to; planning & directing all of the company’s operational policies, objectives and initiatives such as; creating the vision, mission & goals, all tactical planning as well as managing the day-to-day activities of this third-party administration, sales & technology company.

As President/General Manager and Minority Owner, I set up the LLC, designed a Board-certified 5-year, business plan, planned & directed all aspects of the company’s operational policies, objectives and initiatives including; creating the vision, mission, goals and tactical plans as well as supply logistics, regulatory approval and wholesale marketing. This company included a staff of 18 and was solely responsible for the retail/wholesale marketing, sales and distribution of "WALKAWAY® Protection for Automotive Financing" to retail automotive dealerships, financial institutions (credit unions) and OEM’s.

Developed & managed a National Sales Agency Team engaged in writing, reinsuring and providing insurance and after-market products sold thru out several hundred retail automotive dealerships. Functionally responsible for all Sales aspects of the organization including, but not limited to; Dealership Management, Business Development, Recruiting & Placement and Training Services. Led a staff of 35 high-powered individuals including 2 Vice Presidents and 4 Regional Managers.