Keith Dahling Email & Phone Number

Process Inbound Network orders - Partner with Project Managers on all installation projects. - Update and track all inbound orders for MN, WI, IL and AZ. - Submit labor quotes and process product installations requests. - Assist Project Manager on invoicing of all installation labor. - Partner with other Network dealers on warranty product replacement.Manage Children's Hospital service account - Process service orders and submit work requests to Lead Installer. - Process Children's COG installs per client requests. - Submit invoicing on all service work requested. - Maintain Children's COG inventory and new product order status reports.Partner with TCI Service Technician - Process TCI client's service requests. - Assist on Steelcase warranty parts replacement orders. - Process labor reimbursement on Steelcase warranty parts replacements. - Review and track all Steelcase warranty reimbursements for Service Tech. - Partner with vendors on all warranty issues.Manage BNSF service parts account - Process quotes and orders on all Steelcase replacement parts. - Process labor reimbursement on Steelcase warranty parts replacements.Manage Steelcase SWS service account - Submit labor quotes and service requests for Allstate, AT&T and Bank of America. - Track all Steelcase SWS service requests and submit labor invoicing.Manage Steelcase recall issues - Order replacement parts for recall issues. - Schedule recall service with TCI Service Tech. - Partner with other Steelcase Network Dealers outside TCI install area. - Process labor reimbursement on Steelcase warranty recall parts replacements.

- Partnered with co-workers to achieve team goals. - Provided support for entire buying staff through great guest service. - Maintained $50 million in furniture floor sample inventory for 13 stores and 3 distribution centers. - Coordinate item/vendor set-up, order processing, tracking and merchandise flow. - Update vendor pricing, sale pricing and merchandise signing on over 2500 items. - Prepared new assortment books bi-yearly for stores as a reference guide. - Prepared and maintained pricing guides for all stores to reference as selling tool. - Teamed with co-workers, marketing and printing services on all advertising offers to drive business. - Partnered with analysts to track sales and manage inventory levels. - Problem solved with with vendors, store merchandisers, and factory resources - Participated in the opening or remodeling of a number of furniture stores. - MC captain of Marshall Field's State Street store. - MC captain of Thomas O'brien trend houses. - MC captain of Best of the Best vendor shows. - Participated in adaptation of Target's GMS systems for Marshall Field's.

Supervisor for 15 full time / part time employees - Managed warehouse operations and store maintenance - Interviewed, hired, trained and conducted performance appraisals for all direct reports. - Interacted with buyers and vendors on merchandise floor assortment set-up. - Provided great guest service and sales support.

Special Projects - Allocated Pop Secret popcorn to distribution centers. - Interacted with sales regions and production facilities. - Tracked production schedules and inventory levels.Internship - Minneapolis Grain Exchange - Monitored grain movement with on-line rail car tracing system. - Submitted rate quote on Midwest shipments.

Provided great guest service and sales support. - Assisted with store operations and maintenance. - Full time and part time associate.

Business Administration

Freight Transportation & Physical Distribution Management

Liberal Arts