Keith Daley Email and Phone Number
Head of Service Substance Misuse | Experienced Commissioning Manager and Service Manager at
@
London Borough of Tower Hamlets
london, greater london, united kingdom
Keith Daley's Location
London, England, United Kingdom, United Kingdom
About Keith Daley
With over 25 years of expertise in Substance Misuse, Adult Social Care, and Mental Health, I am a dedicated professional specializing in Service management and Commissioning. As the current lead on the Substance Misuse agenda at the London Borough of Tower Hamlets, I bring extensive experience in strategic planning and operational execution. As a qualified social worker, I possess a unique combination of management and practitioner skills, allowing me to excel in both hands-on and strategic roles within the health and social care field.Throughout my career, I have successfully led initiatives, managed projects, and implemented change management strategies. I have a proven track record in commissioning for both health and local authority sectors, ensuring the delivery of high-quality services that meet the needs of diverse populations. My expertise encompasses budget management, procurement, and effective monitoring of contracts, while maintaining a strong focus on quality assurance.As a collaborative team player, I actively engage with senior managers and partnership agencies, fostering positive relationships with stakeholders from Social Care, Health, Criminal Justice, and the voluntary sector. I have a deep understanding of the importance of multi-agency cooperation in achieving successful outcomes.Passionate about driving excellence in substance misuse services, I take pride in leading the redesign and procurement of integrated adult substance misuse services. Additionally, I have played a pivotal role in developing the Strategic Framework for Drugs and Alcohol within the borough, ensuring the provision of effective and tailored support. I thrive on making a meaningful impact on individuals' lives and communities.I welcome opportunities to contribute my extensive knowledge and skills to a dynamic team dedicated to making a difference in the field of substance misuse, adult social care, and mental health. Email: keith.daley@live.com
Keith Daley's Current Company Details
London Borough Of Tower Hamlets
View
Head of Service Substance Misuse | Experienced Commissioning Manager and Service Manager
london, greater london, united kingdom
- Website:
- towerhamlets.gov.uk
- Employees:
- 2141
Keith Daley Work Experience Details
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Head Of Service Substance MisuseLondon Borough Of Tower Hamlets Apr 2019 - PresentLondon, England, United Kingdom• Borough strategic lead for substance misuse.• Led on the redesign and procurement of an integrated adult substance misuse service.• Lead officer for commissioning, procurement and monitoring of substance misuse provision.• Operational Management of ‘inhouse’ services. • Management and monitoring of both health and local government contracts.• Lead on the Strategic Framework for Drugs and Alcohol for the borough.• Devising of specifications for commissioned services… Show more • Borough strategic lead for substance misuse.• Led on the redesign and procurement of an integrated adult substance misuse service.• Lead officer for commissioning, procurement and monitoring of substance misuse provision.• Operational Management of ‘inhouse’ services. • Management and monitoring of both health and local government contracts.• Lead on the Strategic Framework for Drugs and Alcohol for the borough.• Devising of specifications for commissioned services ensuring that they meet the needs of the borough and the population.• Representing the LB Tower Hamlets at range of meetings of senior managers of partnership agencies and commissioners.• Liaising with partner agencies from Social Care, Health, Criminal Justice and voluntary sector.• Budget responsibility for Public Health substance misuse funding.• Quality assurance. Show less
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Commissioning ManagerLondon Borough Of Merton Nov 2016 - Mar 2019London, England, United KingdomSubstance Misuse Commissioning Manager• Borough strategic lead for substance misuse.• Led on the redesign and procurement of an integrated adult substance misuse service.• Lead officer for commissioning, procurement and monitoring of substance misuse provision.• Management and monitoring of both health and local government contracts.• Lead on the Strategic Framework for Drugs and Alcohol for the borough.• Devising of specifications for commissioned services ensuring… Show more Substance Misuse Commissioning Manager• Borough strategic lead for substance misuse.• Led on the redesign and procurement of an integrated adult substance misuse service.• Lead officer for commissioning, procurement and monitoring of substance misuse provision.• Management and monitoring of both health and local government contracts.• Lead on the Strategic Framework for Drugs and Alcohol for the borough.• Devising of specifications for commissioned services ensuring that they meet the needs of the borough and the population.• Representing the LB Merton at range of meetings of senior managers of partnership agencies and commissioners.• Liaising with partner agencies from Social Care, Health, Criminal Justice and voluntary sector.• Budget responsibility for Public Health substance misuse funding.• Quality assurance. Show less -
Commissioning ManagerLondon Borough Of Newham Jan 2013 - Aug 2016London, England, United KingdomSubstance Misuse Commissioning Manager• Working closely with Procurement, Commissioning Officers, Contract Officers and service users and carers in the commissioning, procurement and monitoring of services.• Management and monitoring of both health and local government contracts.• Devising of specifications for commissioned services ensuring that they meet the needs of the borough and the population.• Representing the LB Newham at range of meetings of senior managers of… Show more Substance Misuse Commissioning Manager• Working closely with Procurement, Commissioning Officers, Contract Officers and service users and carers in the commissioning, procurement and monitoring of services.• Management and monitoring of both health and local government contracts.• Devising of specifications for commissioned services ensuring that they meet the needs of the borough and the population.• Representing the LB Newham at range of meetings of senior managers of partnership agencies and commissioners.• Liaising with partner agencies from Social Care, Health and Criminal Justice.• Budget management.• Data management /quality assurance. Show less -
Dip Programme Manager / Recovery Commissioner / Criminal Justice LeadLondon Borough Of Newham Nov 2009 - Jan 2013London, England, United Kingdom• Strategic lead Drug Intervention Programme (DIP).• Operational management of the DIP in Newham• Oversight of monitoring of the contract and performance of DIP partner agencies against key performance indicators.• Supervision and line management responsibilities for a professional team including doctors, social workers and other professionals.• Managing change and service development• Representing the LB Newham at range of meetings of senior managers of partnership agencies… Show more • Strategic lead Drug Intervention Programme (DIP).• Operational management of the DIP in Newham• Oversight of monitoring of the contract and performance of DIP partner agencies against key performance indicators.• Supervision and line management responsibilities for a professional team including doctors, social workers and other professionals.• Managing change and service development• Representing the LB Newham at range of meetings of senior managers of partnership agencies and commissioners.• Liaising with partner agencies from Social Care, Health and Criminal Justice.• Budget management• Data management /quality assurance• Use of a range of information technology systems including Care First, Theseus and NDTMS data entry tool. Show less
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Drug And Alcohol Action Team (Daat) Commissioning Lead / Business Unit ManagerLondon Borough Of Southwark Apr 2015 - Jun 2016London, England, United Kingdom• Borough strategic lead for substance misuse. • Led on the redesign and procurement of an integrated adult substance misuse service.• Lead officer for commissioning, procurement and monitoring of substance misuse provision.• Management and monitoring of both health and local government contracts.• Devising of specifications for commissioned services ensuring that they meet the needs of the borough and the population.• Representing the LB Southwark at range of meetings of… Show more • Borough strategic lead for substance misuse. • Led on the redesign and procurement of an integrated adult substance misuse service.• Lead officer for commissioning, procurement and monitoring of substance misuse provision.• Management and monitoring of both health and local government contracts.• Devising of specifications for commissioned services ensuring that they meet the needs of the borough and the population.• Representing the LB Southwark at range of meetings of senior managers of partnership agencies and commissioners.• Liaising with partner agencies from Social Care, Health, Criminal Justice and voluntary sector.• Budget responsibility for Public Health substance misuse funding.• Quality assurance. Show less
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Service ManagerBarnet Enfield And Haringey Mental Health Nhs Trust Apr 2009 - Nov 2009London, England, United KingdomService Manager Mental Health (START)• Overall operational management of a duty & assessment Mental Health Team, Section 136 Suite and AMHP Team• Supervision and line management of three (band 7) Team Leaders.• Team Management of a multi disciplinary team including Consultants, Doctors, Nurses, Social Workers, OTs and Psychologists• Managing change and service development• Liaising with partner agencies• Budget Management• Chairing and attending a range of… Show more Service Manager Mental Health (START)• Overall operational management of a duty & assessment Mental Health Team, Section 136 Suite and AMHP Team• Supervision and line management of three (band 7) Team Leaders.• Team Management of a multi disciplinary team including Consultants, Doctors, Nurses, Social Workers, OTs and Psychologists• Managing change and service development• Liaising with partner agencies• Budget Management• Chairing and attending a range of meetings with senior managers and commissioners • Use of a range of information technology systems including Hays workflow, RIO and Framework Show less -
Service ManagerNhs North East London Dec 2008 - Apr 2009London, England, United KingdomService Manager Drug and Alcohol Service• Overall management of a Drug & Alcohol Service in NE London consisting of a Specialist Prescribing Service (Tier 3), Primary Care Service & Case Management• Supervision of three managers (Social Worker and Nurses)• Management of a multi disciplined team, including Doctors, Social Workers and Nurses• Managing service performance including team audits• Liaising with Commissioners (DAT) and partner agencies• Budget… Show more Service Manager Drug and Alcohol Service• Overall management of a Drug & Alcohol Service in NE London consisting of a Specialist Prescribing Service (Tier 3), Primary Care Service & Case Management• Supervision of three managers (Social Worker and Nurses)• Management of a multi disciplined team, including Doctors, Social Workers and Nurses• Managing service performance including team audits• Liaising with Commissioners (DAT) and partner agencies• Budget Management• Service Development• Chairing and attending a range of meetings with senior managers and commissioners• Use of a range of information technology systems including RIO Show less -
Team LeaderLondon Borough Of Barnet Sep 2008 - Dec 2008London, England, United Kingdom• Day to day team management• Supervision of Social Workers within the team• Development of Service User Involvement programme• Multi disciplinary and multi agency working.• Liaising with other agencies• Report writing.• Supervision, appraisal, team meetings and training and development.• Benefits applications.• Direct Payments.• Use of information technology systems.
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Cluster ManagerSouth Staffordshire And Shropshire Healthcare Nhs Foundation Trust Oct 2007 - Aug 2008Staffordshire, England, United Kingdom• Overall Management responsibility for three CARAT (substance misuse) Teams over three Prisons. • Supervision of Team leaders• Liaising with Commissioners and partner agencies• Monitoring the achievements of KPTs• Staff Training• Personnel management• Budget Management• Service Development -
Senior PractitionerSouth Staffordshire And Shropshire Healthcare Nhs Foundation Trust Aug 2007 - Oct 2007Staffordshire, England, United Kingdom• Team Leader for a CARAT (substance misuse) Team based within a prison.• Personnel Management• Monitoring team performance• Supervision of team members• Expert within the team• Group work facilitation• Report writing• Team Development
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Senior PractitionerBirmingham And Solihull Mental Health Nhs Foundation Trust Dec 2005 - Aug 2007Birmingham, England, United Kingdom• Overall responsibility for Dual diagnosis and Child Protection• Carrying a Caseload of complex cases• Assessment, Care planning and review of service users with complex substance misuse issues• Liaising with statutory and voluntary agencies• Treatment of service users using a range of Interventions• Report Writing• Deputising for team manager• Personnel Management• Monitoring team performance• Supervision of team members• Expert within the team -
Senior PractitionerBirmingham And Solihull Mental Health Nhs Foundation Trust Oct 2004 - Dec 2005Birmingham, England, United KingdomCriminal Justice (DIP) Substance Misuse Team and Senior Practitioner• Carrying a Caseload of complex cases• Assessment, Care planning and review of service users with complex substance misuse issues • Referral of service users to appropriate services• Report writing / court liaison• Treatment of service users using a range of Interventions• Deputising for team manager• Personnel Management• Monitoring team performance• Supervision of team… Show more Criminal Justice (DIP) Substance Misuse Team and Senior Practitioner• Carrying a Caseload of complex cases• Assessment, Care planning and review of service users with complex substance misuse issues • Referral of service users to appropriate services• Report writing / court liaison• Treatment of service users using a range of Interventions• Deputising for team manager• Personnel Management• Monitoring team performance• Supervision of team members• Expert within the team Show less
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Substance Abuse Control OfficerBirmingham And Solihull Mental Health Nhs Foundation Trust May 2001 - Oct 2004Birmingham, England, United KingdomSubstance Misuse Team and Substance Misuse Practitioner • Assessment, Care planning and review of service users with a history of problematic drug use and other complex needs such as Mental Health, Blood Bourne Virus and Child Protection issue.• Care Co coordinator for service users• Treatment of service users using a range of Interventions• Referral of service users to appropriate services• Supervising clinics (GP and Psychiatrist)• Advocating for service users•… Show more Substance Misuse Team and Substance Misuse Practitioner • Assessment, Care planning and review of service users with a history of problematic drug use and other complex needs such as Mental Health, Blood Bourne Virus and Child Protection issue.• Care Co coordinator for service users• Treatment of service users using a range of Interventions• Referral of service users to appropriate services• Supervising clinics (GP and Psychiatrist)• Advocating for service users• Report writing• Liaising with GPs, statutory and voluntary agencies• Taking part in duty system Show less
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Arrest Referral WorkerTrafford Council May 2000 - May 2001Greater Manchester, England, United Kingdom• Assessment, care planning and Referral of problematic drug users at the point of arrest.• Treatment of service users using a range of Interventions• Referral of service users to appropriate services• Monitoring of service users on court orders• Advocating for service users• Report writing• Liaising with GPs, statutory and voluntary agencies• Taking part in duty system -
Outreach WorkerEnglish Churches Housing Group Ltd Jul 1999 - May 2000Manchester, England, United KingdomOutreach and Resettlement Worker• Engaging with Rough Sleepers with Mental health and /or Substance misuse issues supporting them accessing services and housing.• Assessment and care planning of service users• Referral to appropriate services• Staffing of the ‘outreach van’ on a duty basis• Advocating for service users• Liaising with housing providers• Supporting service users once they enter housing. -
Outreach WorkerAlcohol And Drug Services Manchester Jan 1999 - Jul 1999Manchester, England, United Kingdom• To engage with street drinkers with supporting them accessing services• Assessment and care planning of service users• Referral to appropriate services• Supporting service users once they access alcohol services• Liaising with GPs• Advocating for service users
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Project WorkerAddulam Homes Aug 1996 - Jan 1999• Working as a ‘Key worker’ in a Residential Drug Rehabilitation Centre• Facilitating Group work as well as one to one Counselling• Assessment and Care planning of service users• Treatment of service users using a range of interventions• Group work facilitation• Supervising day-to-day work of service users within the project. • ‘Sleep in’ duties
Keith Daley Education Details
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Dip Social Work
Frequently Asked Questions about Keith Daley
What company does Keith Daley work for?
Keith Daley works for London Borough Of Tower Hamlets
What is Keith Daley's role at the current company?
Keith Daley's current role is Head of Service Substance Misuse | Experienced Commissioning Manager and Service Manager.
What schools did Keith Daley attend?
Keith Daley attended The Open University.
Who are Keith Daley's colleagues?
Keith Daley's colleagues are Jonathan Lilly, Shalima Khatoon, Shamina A., Nadeera Mangera, Mayasum Mishir, Shahanaz Begum, Yasmin Ali.
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