Keith Diggs Email & Phone Number

Texas, United States

San Antonio, Texas, Us

Seattle, Wa, Us

Lead an outbound operation within an Amazon Fulfillment Center.• Lead, develop, motivate, and engage a team of exceptional talent that makes innovation possible, generating meaningful results that keenly drive productivity and efficiency. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers.• Lead and develop a team of 3-7 Area Managers and 100-200 hourly associates by embodying Amazon’s Leadership Principles; mentor, train, and develop teammates for career progression, performance improvement, and recognition.• Create, communicate, and maintain quality control policies and standard work procedures.• Proactively identify and lead process improvement initiatives using Lean tools to delight customers.• Led and participated on several “Tiger Teams”, a specialized cross-functional team brought together to identify, investigate, and evaluate a specific problem or critical issue at an Amazon site and implement recommendations for improvement.• Build and deliver productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor; share best practices across shifts and the network.• Evaluate performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer experience, accuracy, and quality expectations.

St. Louis, Mo, Us

Started-up and directed a new department which oversaw commercial priorities for ABI regions and field sales personnel.• Provided leadership and direction to a team of 21 direct reports, including Regional Route-to-Market Directors Regional Route-to-Market Managers, and Technology Sales Managers at ABI region offices across the U.S.• Cultivated and strengthened relationships with 550 independent wholesale operations throughout the U.S.; handled all wholesaler territory and/or equity agreement issues, transitions, ownership changes, and buy/sell agreements.• Served as liaison between Commercial Strategy Office and wholesalers nationwide on route-to-market strategy; developed and implemented a new route-to-market and strategy for non-alcoholic routes.• Involved in Industry and Government Affairs issues to ensure ABI’s leadership role in the beer industry.

St. Louis, Mo, Us

Promoted and relocated as Senior Executive with full P&L responsibility for one of the company’s most critical regions.• Oversaw, directed, and provided insight to a team of 105 sales and marketing professionals, working with 77 wholesaler partners in the 5-state Southwest Region generating combined annual sales of 212 million cases of beer.• Managed business and strategic planning; developed annual sales, distribution, price, and promotional plans; cultivated retailer relationships; ensured effective execution of national, regional and local priorities in TX, OK, NM, AR, LA.• Championed a winning sales culture and led the recruitment, training, and development of a high-performance team of Sales Directors, Field Managers, Key Account & Geographic Marketing Managers, and Business/Pricing Analysts.• Strategically implemented revenue and pricing strategy which generated $100 million in incremental annual revenue.• Implemented a Trade Marketing team to support selling efforts in the on- and off-premise trade channels.• Segmented National Account Sales team, and implemented key retail initiatives for large and small format stores.

St. Louis, Mo, Us

Promoted and relocated to oversee all sales efforts in a 7-state region to increase revenue, distribution, and market share.• Provided executive leadership to a team of 80 direct reports, working with over 100 wholesalers in the states of MO, KS, IA, NE, SD, ND, MN to sell 96 million cases of beer annually.

St. Louis, Mo, Us

Promoted and relocated twice to lead sales and geographic marketing development and execution strategy in various markets.• Provided leadership and direction to nine District Managers in North Texas, Oklahoma, and New Mexico, and ten in the State of Michigan to maximize performance, improve market share, and drive results in retail accounts.• Performed regular market visits to 32 wholesalers selling 82 million cases in North TX, OK, and NM, and 38 wholesalers selling 55 million cases in Michigan to strengthen wholesaler relationships through a hands-on approach, coach and motivate sales teams, and manage compliance with legal and Wholesaler Equity Agreement standards.• Oversaw operations of three company-owned Wholesale Operations in the state of Oklahoma.• Recognized as the top performing Sales Director in state of Texas, and top Sales Director in U.S. while in Detroit role.• Developed annual sales, price, and promotional plans, cultivated and maintained retailer relationships, ensured effective execution of national, regional and local priorities, and oversaw employee development processes.

St. Louis, Mo, Us

Promoted to lead chain sales development and execution strategy at on- and off-premise accounts in Southwest region.• Provided effective leadership to eight Key Account Managers to maximize opportunities at 50+ chains and venues, working closely with 80+ wholesalers to maintain and expand relationships, and accomplish strategic account objectives.• Managed 75+ decision points for an account base that generated annual volume of 100 million cases.• Conducted account calls with off-premise chains Walmart, Kroger, Stripes, and QuikTrip, on-premise chains TGI Fridays and Chili’s to lead the joint company strategic account planning process with performance objectives and financial targets.

St. Louis, Mo, Us

Promoted to fully support region efforts to deliver targeted objectives for volume, revenue, and market share growth.• Directed Human Resources, Budgeting, and Planning duties for a 100+ person Region that generated the sale of 231.5 million cases annually in six Southwestern states working with 125 wholesale operations. • Led 26 direct reports, and administered the $50 million annual region budget ensuring targets and KPIs were achieved, with responsibilities for business plan, revenue plan, region budgets, expense control, and region meeting set up.• Continuously improved market execution by working closely with wholesalers, retailers, and other members of the local ABI team to strengthen relationships, improve communications, implement strategic programs, and deliver results.

St. Louis, Mo, Us

Promoted to lead chain sales and profitability growth initiatives for grocery and convenience chains in the State of Texas.• Led and managed business, promotions, distribution, sales, and pricing initiatives for 20 off-premise chain accounts including Kroger and Fiesta Supermarkets, and Stripes Convenience Stores, selling ten million cases at 500+ locations.• Managed account plans/objectives, prepared and presented account business reviews, and utilized information-based tactics to sell-in and implement national promotions through category management and pricing strategies.

St. Louis, Mo, Us

Promoted and relocated to increase profitable sales and market share by strengthening wholesaler performance.• Provided direction and leadership to two wholesalers with five branches selling 20 million cases of beer in 8,500 accounts in a Top-5 U.S. market to maximize brand awareness, distribution, sales, and market share growth.• Conducted regular market visits to communicate region priorities, identify sales opportunities, develop pricing plans and selling strategies, motivate wholesaler sales teams, and ensure compliance with the Wholesaler Equity Agreement.• Built annual strategic business plans that grew sales by two million incremental cases four years in a row.

St. Louis, Mo, Us

Gained entry-level experience in the beer industry, building skill set to prepare for future career growth opportunities.• Pricing Manager, Southwest Region (Houston, Texas) | Senior District Manager (McAllen and Galveston, Texas) Contemporary Marketing Team Leader (Houston, Texas) | Buyer, POS and Packaging Material (St. Louis, Missouri)