As part of my role I support and develop over 50 finance and car care consultants within our business to achieve their KPI’s as well as develop the skill set. I also work with other key areas of the business to drive revenue and procedures in order to increase profitability,efficiency and customer satisfaction.

Finance Manager at Easyauto123

General manager of one of the biggest health clubs in Western Australia

Branch Manager to the biggest NAB Branch in Rural South WA. Running and delivering exceptional Customer Service to our customers on a Daily basis.

In this role I looked after the affluent customers between business and Retail. I had a portfolio of 500 customers in this set. Looking after Home lending, investments, planning, business lending and general enquires.

This role cover Looking after business customers between Mandurah and Esperance. Meeting with business owners and looking at the way the do business and coatings, by reviewing missed opportunities and manpower. Looked at Marketing opportunities and ability to reduce costs yet maintaining the brand and delivering a better customer service.

Banking - Responsible for totalling the daily cash intake and lodging it into the bank account. I was responsible for all of the company accounts. Stock control-Checking and accounting for all stock in the stores. Setting budgets - In store and as a Cluster Manager for my 3 stores. Setting planograms and merchandising the store to standard.Dealing with customers and resolving any complaints, weekly audits, ordering stock, dealing with centre management, drawing up rosters, analysing category reports and general day-to-day management duties.

Duties: As an Area Manager for 5 store’s I was responsible for company accounts, stock control - checking and accounting for all stock in the stores - ordering and arrangingpayment for stock. I would conduct sales calls to understand the commitments that week and understand that all planograms are in place and marketing material is up. I would also be in each store within that week to ensure that all products have the correct SEL, under the right article group and have the correct rate of VAT assigned. I also meet with private suppliers to get a group deal to increase profit and margins within store. Weekly KPI's - Computing weekly sales figures and comparing them to previous figures to ensure the store’s are on track to achieve monthly targets. I was also responsible for planograms, setting of monthly targets and objectives, dealing with customers complaints, weekly audits, buying stock, dealing withreps, sourcing competitive suppliers, Paying Wages and Quarterly kickbacks to store ownersand general day-to-day management Duties