Keith Duncan Email & Phone Number

San Francisco, Ca, Us

• Spearheaded the development and implementation of transformative youth programs for underserved communities for this non-profit organization.• Lead initiatives in collaboration with community partners to support underprivileged youth.• Directed cultural field trips and established connections between youth and local resources• Led the "Friday Night Life" program, providing educational and enrichment activities for 45 youth aged 7 to 18.• Led workshops to foster personal growth and development.

San Francisco, California, Us

Boosted revenue streams and the company’s footprint by closing account renewals and recognizing upsell opportunities leading to significant revenue growth. Resolved client concerns by analyzing, forecasting, and reporting account risks.

San Francisco, California, Us

Maximized customer retention by managing a portfolio of existing client accounts. Exceeded annual revenue targets by negotiating contract renewals, upgrade opportunities, and add-on services.

Campbell, Ca, Us

Maintain and expand existing customer base by delivering ongoing support, product expertise, and cost-effective cloud-based technology solutions. Hold full accountability for on-boarding new clients, driving adoption, conducting quarterly business reviews, and securing renewals. Develop strong relationship with C level executives through quality communication to create satisfaction for internal and external stakeholders, customer retention, and revenue growth. Provide businesses with on-going transition support to quickly identify and resolve software issues.

San Jose, California, Us

Sold infrastructure management solutions to midmaket and enterprise accounts.. Explored new markets and sales territory resulting in expanded opportunities, increased company growth, and the development of strong business relationships. Collaborated with internal resources to promote brand awareness. Maintained customer relationships with ongoing support and quality management throughout customer life cycle.• Recognized as one of the top sales representative within enterprise division. Consistently placed within top 3 sales representatives with highest sales volume due to over 50 calls made per day.

Sunnyvale, California, Us

Regularly established new relationships with high ranking executives while promoting efficient project management methods to enhance their organization, increase revenues, and execute projects successfully. Maintained positive image and enacted quality centered procedures.• Identified new sales opportunities using cold calling methods.• Increased market presence and product awareness to attract prospective clients.

Redwood City, Ca, Us

Identified, researched, and engaged with large organizations including, government and commercial entities, to secure accounts. Marketed and sold SAAS solutions for data integration software to maximize clients’ business value, and improve their ability to process information.