Keith E. Cooper Email & Phone Number

Indianapolis, In, Us

SUCCESS SNAPSHOT:⇗ Generated $388K+ in gross profit sales ⇗ Reduced payment delinquency by 9% ⇗ Managed a $2.5M business portfolio ⇗CONTRIBUTIONS:➧ Produce sales leads through direct mail, Facebook, referrals, and pass-thru customers with limited financing options.➧ Oversee customer lending and legal operations.➧ Coach, mentor, and mobilize a team of three collections specialists.➧ Determine vehicle repossessions and grow inventory via trade-ins, private party purchases, and wholesaler networking.➧ Partner with cross-functional departments to facilitate vehicle servicing and pricing.➧ Interview, hire, and train new employees.

SUCCESS SNAPSHOT:⇗ Delivered full training program to elevate team talent in sales and customer service ⇗ Structured sales proposals to generate revenue ⇗CONTRIBUTIONS:➧ Purchased and managed new car inventory and employed top sales techniques to increase dealership revenue across customer sales and dealer to dealer trades.➧ Recruited, interviewed, and hired new employees, selecting highly talented professionals to create a successful and productive team.➧ Outlined and executed a training program complete with a written exam which enhanced team knowledge of product presentation, customer acquisition, and sales best practices.➧ Built sales proposals and supported sales team in closing potential deals.➧ Delivered exceptional customer service and resolved issues swiftly.

Indianapolis, Indiana, United States

SUCCESS SNAPSHOT:⇗ Key clients included Enterprise Fleet Management, Aaron York's Quality Air Heating & Cooling, Angie's Pool, Terra Maintenance, Peniel Landscaping, 3 Amigo's, Comfort King Heating & Cooling ⇗ CONTRIBUTIONS:➧ Facilitated company applications for fleet accounts with GM.➧ Leveraged superior communication and negotiation skills to establish rapport with the company's largest commercial and fleet client, increasing store count by three vehicles monthly.➧ Headed business development, identified and capitalized on business opportunities, and drove B2B sales.➧ Leveraged print media marketing and cultivated business relationships to expand customer network.➧ Boosted sales through strategizing product availability, pricing, and presentation.➧ Delivered mutual benefits to the dealership and client through analyzing and negotiating customer bid proposals and discovering the win-win resolution.

Indianapolis, Indiana, United States

SUCCESS SNAPSHOT:⇗ Significantly impacted the success of sales, financial management, and customer relations ⇗CONTRIBUTIONS:➧ Identified areas of improvement and integrated strategic solutions which accelerated performance, revenue generation, and marketing ROI.➧ Expanded the customer base by establishing and enhancing customer relations and cultivating trusting and meaningful rapport.➧ Applied business and financial acumen to exemplifying sales and leasing processes.

SUCCESS SNAPSHOT:⇗ Promoted to F&I Manager within 3 years ⇗ Increased back-end product profitability by 14% annually, averaging $1.2K in profits per vehicle ⇗CONTRIBUTIONS:➧ Built and fortified relationships with lenders and vendors, and implemented customer follow-up plans to increase the referral base.➧ Researched, analyzed, and compiled monthly financial progress reports and yearly forecast reports.➧ Led and developed a team of 55 team members.

Indianapolis, Indiana, United States

SUCCESS SNAPSHOT:⇗ Annual sales production of 180 units each year. ⇗CONTRIBUTIONS:➧ Established relationships with potential and current customers to ascertain automotive needs and offer products which fit those needs.➧ Elevated annual sales production through demonstrating vehicle capabilities and closing sales.