Keith Emery

Keith Emery Email and Phone Number

Chief Client Officer @ Starport Managed Services
Toronto, ON, CA
Keith Emery's Location
Toronto, Ontario, Canada, Canada
Keith Emery's Contact Details

Keith Emery personal email

n/a

Keith Emery phone numbers

About Keith Emery

I am a resourceful and authentic Executive Leader with 10+ years of experience in Operations and IT management within the SMB space. I enjoy tackling complex business problems and implementing creative solutions through collaboration and innovation, leveraging technology, people and process. I bring expertise in strategic planning and change management to build alignment with company goals. As a collaborative leader, I respect the knowledge, experience, and diverse viewpoints of colleagues and empower them to be resourceful, creative and persistent in pursuit of their goals.My key skills include:Customer Relationship Management | IT Operations | Risk Management & Mitigation | Change Management | Strategic Planning | Team Building | Vendor Management | Board Governance | Project Management | Cost Control

Keith Emery's Current Company Details
Starport Managed Services

Starport Managed Services

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Chief Client Officer
Toronto, ON, CA
Keith Emery Work Experience Details
  • Starport Managed Services
    Chief Client Officer
    Starport Managed Services
    Toronto, On, Ca
  • Starport Managed Services Inc.
    Director Of Client Accounts
    Starport Managed Services Inc. Mar 2023 - Present
    Toronto, Ontario, Canada
    Responsible for managing the effective delivery of IT services to a diverse portfolio of clients from a range of industries. Provide oversight and client management for a complete suite of IT services including network design & implementation, hardware provisioning & maintenance, cloud services, service desk support, cybersecurity solutions, disaster recovery & business continuity, and more.
  • Credit Canada Debt Solutions
    Chief Operating Officer
    Credit Canada Debt Solutions Dec 2019 - Dec 2022
    Toronto, Canada Area
    Responsible for the overall IT infrastructure and general operations for a non-profit organization. Managed a team of four direct reports that oversaw IT, project management, client experience, and client counselling. Responsible for corporate business systems and management of multiple vendor contracts, including IT security, ERP systems, CRM platform and SEO / SEM consulting. Developed the annual budget for IT and operations expenses and forecasting of client service revenue.
  • Credit Canada
    Co-Chief Executive Officer
    Credit Canada 2020 - 2021
    Reporting to the Board of Directors, provided co-leadership for the organization during a 13-month transition period following the departure of the CEO. Navigated complex and challenging HR matters related to the CEO change and improved the overall organization's health and morale while minimizing financial and organizational liabilities. Co-developed the 3-year strategic plan defining ambitious mission-aligned strategic objectives for community impact, stakeholder engagement, service innovation, operational efficiency and organizational capacity.
  • Credit Canada
    Director Of Operations
    Credit Canada Feb 2011 - Nov 2019
    Responsible for all IT infrastructure and general operations. Accountable for the effective operation of all business systems, IT and operations vendors. Led annual budget planning for IT and operational expenses.
  • Credit Canada Debt Solutions
    Project Manager
    Credit Canada Debt Solutions Nov 2000 - Jan 2011
    Toronto, Canada Area
    Functioned as Business Analyst, Project Manager and SQA for all application development projects. Developed business cases and project charters for all IT & Operations projects. Provided training and technical documentation for all business applications.
  • Credit Canada
    Business System Analyst
    Credit Canada 2004 - 2006
  • Credit Canada
    Client Service Representative
    Credit Canada 2000 - 2004

Keith Emery Skills

Strategic Planning Project Management Public Speaking Budgets Marketing Strategy Business Analysis Risk Management Seo Training Management Customer Service Negotiation Software Development It Management Vendor Management Business Process Improvement Social Media Budgeting

Keith Emery Education Details

Frequently Asked Questions about Keith Emery

What company does Keith Emery work for?

Keith Emery works for Starport Managed Services

What is Keith Emery's role at the current company?

Keith Emery's current role is Chief Client Officer.

What is Keith Emery's email address?

Keith Emery's email address is ke****@****ada.com

What is Keith Emery's direct phone number?

Keith Emery's direct phone number is +141622*****

What schools did Keith Emery attend?

Keith Emery attended Toronto Metropolitan University, York University - Schulich School Of Business, Wilfrid Laurier University.

What are some of Keith Emery's interests?

Keith Emery has interest in Social Services, Children, Economic Empowerment, Home Renovations, Environment, Choral Music, Cycling, Basketball, Piano.

What skills is Keith Emery known for?

Keith Emery has skills like Strategic Planning, Project Management, Public Speaking, Budgets, Marketing Strategy, Business Analysis, Risk Management, Seo, Training, Management, Customer Service, Negotiation.

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