Keith Farley Email & Phone Number

California, United States

San Francisco, California, Us

Accelerating private market networks to efficiently connect capital and ideas

San Francisco, California, Us

Bringing transparency and efficiency to private markets

San Francisco, California, Us

San Francisco, California, Us

Chicago, Illinois, Us

- Own both consumer and enterprise product life cycles from conception to execution, define product vision, and enforce prioritization based on cost benefit analysis to increase customer acquisition, buyer conversion, and merchant sales. - Maintain and coordinate communication across multi-disciplinary teams , including engineering, UX, marketing, analytics, partner success, and sales located across several cities to align on product status, goals, and key performance indicators.- Implement lean product methodology to test and validate product hypotheses while drawing on limited engineering resources. Define key performance indicators and develop SQL queries to gauge success and report results to relevant stakeholders.- Manage and support teams in Agile development sprint cycles by grooming product backlogs, dividing work into sprint-sized buckets, gathering product requirements and assets, filing bug reports, and clearly defining user stories and acceptance criteria. - Enhance ShopRunner's mobile and web based products using analytics and user behavior to identify sources of friction, competitive market research to scope out features, and A/B testing, user testing, and surveys to respond to customer pain points and needs. - Own enterprise product initiatives such as cart abandonment prevention, email recovery, and integration simplification which led to significant membership acquisition and meaningful lift in merchant revenue.

Santa Barbara, Ca, Us

- Acted as a resource for client side Interface integration, support, and improvement between the Yardi Voyager platform and third party vendors, including Applicant Screening, Billing & Payments, and Collections- Coordinated communication and work efforts across customer success, engineering, and QA to pursue enhancements in the Interface platform by recognizing client needs, filing bugs, and testing performance through data analysis, SQL querying, and mimicking third party operations.- Worked directly with users to troubleshoot bugs and identify friction. Worked directly with vendors to address reported integration issues by parsing through XML files, replicating data transfer, fixing datacorruption through SQL database management, and isolating user error.- Ensured that both clients and vendors met system and product requirements through plugin dependencies, specialized configuration, vendor data formatting, and defined specifi cations.

- Efficiently managed and communicated hotel and staff responsibilities between the administrative, service, engineering, and support departments.- Quickly addressed customer needs and problems to ensure a positive experience, repeat engagement, and future solutions.

- Conducted an astrophysical research project focused on processing and analyzing spectral lines from paired sets of quasars to determine the chemical composition and distance of gaseous clouds.- Developed a series of Python programs that cycled through data sets while calculating spectral line strength. - Presented calculations, results, and data visualizations in a symposium alongside graduate, PhD students, and postdocs.

Glasnevin, Dublin, Ie

- Designed, tested, and manufactured a cell phone-based optical device that would implement the cell phone camera as a cheap and effective tool to run diagnostic tests.- Developed software in MATLab to break down images collected of an oxygen sensitive photodetector into individual data points for processing and analysis.