Keith Faust Email & Phone Number

Gastonia, Nc, Us

Charlotte, North Carolina Area

* Manage technology deliverables for all OCC exams and Corporate Audits for Anti-Money Laundering (AML) and Global Financial Crimes Compliance (GFCC) organization for Consumer, Small Business, Wealth Management & Private Bank.* Responsible for managing funded and non-funded initiatives within the AML portfolio which drove technology changes aligned to compliance requirements. Delivered all on-time and within budget.* Developed documentation that represents the end-to-end system interactions (200+) associated with client-initiated transactions, by Channel, Product, Interaction Type & Instrument leveraged. Quarterly maintenance of the flows to ensure compliance to Bank Secrecy Act, Risk Assessment, Customer Profile, Customer Due Diligence, Economic Sanctions (client and transaction) and Enterprise risk ratings.* Developed and maintain quarterly justification document for why over 1600 applications are not in scope.* Managed ongoing Break / Fix activities for 3rd party vendors as it relates to the end-to-end client risk management process from screening through case completion.*Provided end-to-end technology management for all internal and external audit exams involving the Consumer and Small Business line of business in which all received a rating of satisfactory*Designed and managed multiple technology efforts in support of self-identified or audit-identified issues from identification to closure.

Charlotte

• Responsible for the development and end-to-end technology delivery in support of strategic objectives across multiple Business and Technology organizations supporting Financial & Customer Care Centers• Responsible for the technical oversight and delivery of the Enterprise Sales & Service (Interact, Offers Management & Bank by Appointment) programs, projects, and processes across multiple Channels (Financial Center, Call Center, Global Wealth Management, Sales Fulfillment & Small Business)o Responsible for both relationship and account management for entire initiative and base portfolio.o Managed teams of project delivery managers (11) responsible for the identification, design, build, testing, and implementation of technical projects to meet the business needs.o Served as single point of contact for all complex technology issues and service requests.o Demonstrated ability to execute on the portfolio while proactively partnering with the business to drive solutions through the use of technical, enterprise, and business knowledge.o Managed the on-boarding associated with Financial Service Advisors, Home Loans and Credit Card associates across multiple lines of business.• Responsible for the technical oversight and delivery of the Enterprise Sales & Service capabilities to the Non-Banking Center Channelso Managed matrix team responsible for the design, development, testing, and implementation of the Interact application for Call Centers, Small Business, Global Wealth and US Trust LOB’s.o Served as single point of contact for all technology related deployment activities including the remediation efforts identified through the Proof of Concepts.• Responsible for the end-to-end redesign of Lead Generation capability to Offers Managemento Managed matrix team of Developers, Project Managers, Subject Matter Experts and Testers.

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area