Keith Finnegan Email & Phone Number

Leicester, United Kingdom

Innovative Leisure redistribute a range of family-orientated adventure attractions. Founded in 2000 the company has almost two decades of experience working with a wide range of sectors including farm parks, zoos, family entertainment centres and more – all varying in size from family businesses to major theme parks. The product range on offer includes a unique selection of mobile and stationary walls, water attractions and high ropes attractions. All products offer a fun and physically challenging activity for families to create priceless memories. As UK Sales Manager my role is to assist buyers at every stage of their buying journey from beginning to completion, to after sales care. Innovative Leisure offers a complete specialist service including initial designs, project management, installation, staff training, ADIPS inspections and backup service/support. Our most recent installation at Richardson’s Hemsby Beach Holiday Park, Norfolk, is a great showcase of Innovative Leisure’s product offering. They installed several attractions to their site including a Sky Tykes, a climbing tower and traversing wall. You can also find out more about Innovative Leisure’s product range, latest installations and in-stock items here: www.innovativeleisure.co.uk

• Overseeing & coordinating a team of 20+ staff, Including, kitchen & café staff, reception staff and safety marshals, to ensure the smooth running of the centre.• Training staff in all areas of the operation• Liaising with suppliers to ensure the maintenance and upkeep of the centre is up to date.• Daily cashing up and banking• Updating and implementing the centre`s health and safety rules and regulations.

Sale, Manchester - United Kingdom

• In charge of a team including Chef`s, barista`s and waiting staff, to ensure the delivery of the day to day running of the café.• Daily cashing up and banking.• Speaking with customers on a daily basis to ensure that we were meeting the expected standards of service.• Promoting the business through social media.• Sourcing local artists to display and sell their work at the café. Creating a programme of changing the artwork on display every three months. • Creating seasonal playlists for café background music. • Production and implementation of a full Health & Safety programme. Which includes:-Produced and implemented risk assessments.Produced and implemented a system to comply with local authority food hygiene standards.Produced a lost/missing child policyProviding a programme of staff training, in all aspects of Health & Safety• Liaising with local authorities to ensure that standards were consistently updated and adhered to in line with current legislation. Solely responsible for the successful application for a premises license to serve alcohol at the café, and becoming a personal license holder.

Manchester, United Kingdom

• Initially working front of house, training a team of young people in all aspects of the running of a busy family focused leisure attraction. Ensuring that exceptional customer service standards were being observed at all times.• Daily cashing up and banking.• Stock checks & purchase ordering.• Preparing and implementing maintenance programme for the Laser Quest equipment.• Preparing and implementing maintenance programme for The Rock.• Upkeep of special effects lighting and music for the playing arena.• Ensuring that The Trafford Centre`s operating standards were being consistently met. • Production and implementation of a full Health and Safety programme. Which includes:-Produced and implemented risk assessments.Produced a full Incident reporting system.Produced and implemented a full site maintenance programme which included: Daily, Weekly and quarterly checking systems. • Liaising with local authorities to ensure that standards were consistently being updated and adhered to in line with current legislation.