Keith Francis Email & Phone Number

Toronto, Ontario, Canada

• Delivered daily reconciliations and reporting to senior management by analyzing data between the clients’ point of sale systems and XTM’s payments platform, 365 days a year – A critical process to hundreds of merchants.
• Confirmed success of daily financial movements, mitigating risk for potential losses.
• Analyzed data, identified and investigated deltas (CSV, Excel, Pivot tables).
• Ensured program maximum payment thresholds… Show more Delivered daily reconciliations and reporting to senior management by analyzing data between the clients’ point of sale systems and XTM’s payments platform, 365.
• Ensured program maximum payment thresholds were upheld, improving XTM’s liability profile.
• Generated daily reports to facilitate movement of funds, meeting daily funding deadlines.

Toronto, Canada

• PensionsServed as senior point of contact for large pension and custody arrangements, directing all facets of client relationships, and building valuable relationships resulting in exceptional service satisfaction.
• Oversaw daily deliverables, accounting, financial reporting, securities trading, corporate actions and entitlements, fee calculation and negotiation, tax filing, and periodic audits.
• Resolved escalated issues that exceeded clients’ service expectations… Show more PensionsServed as senior point of contact for large pension and custody arrangements, directing all facets of client relationships, and.
• Resolved escalated issues that exceeded clients’ service expectations, increasing client confidence.
• Assisted clients with industry (anti-money laundering / terrorist financing), regulatory (FSRA, OSFI), US withholding tax regimes (FATCA) and market challenges, protecting their business arrangements.
• Facilitated significant client restructures and transfers between custody platforms (Trust, G-Plus, Milvus) by coordinating use of internal ‘centers of excellence’, ensuring successful migrations.

Toronto, Canada

• InsuranceAdministered large institutional insurance trusts. Liaised with clients and external stakeholders.
• Coordinated daily activity cycle, including liaising with clients, investment managers, and internal stakeholders regarding daily cash balances, transfers, securities trade settlements, and entitlements.
• Reconciled and vetted periodic financial statements with ‘first-time-right’ focus.
• Periodic meeting with clients’ auditors and consultants… Show more InsuranceAdministered large institutional insurance trusts. Liaised with clients and external stakeholders.
• Periodic meeting with clients’ auditors and consultants.
• Communicated regularly with provincial / federal regulators (FSCO, OSFI), verifying client arrangements remained within regulatory requirements. Show less