Keith Francis Email & Phone Number

Toronto, Ontario, Canada

Delivered daily reconciliations and reporting to senior management by analyzing data between the clients’ point of sale systems and XTM’s payments platform, 365 days a year – A critical process to hundreds of merchants effecting daily payouts to thousands of their employees. • Confirmed success of daily financial movements, mitigating risk for potential losses.• Analyzed data, identified and investigated deltas (CSV, Excel, Pivot tables).• Ensured program maximum payment thresholds… Show more Delivered daily reconciliations and reporting to senior management by analyzing data between the clients’ point of sale systems and XTM’s payments platform, 365 days a year – A critical process to hundreds of merchants effecting daily payouts to thousands of their employees. • Confirmed success of daily financial movements, mitigating risk for potential losses.• Analyzed data, identified and investigated deltas (CSV, Excel, Pivot tables).• Ensured program maximum payment thresholds were upheld, improving XTM’s liability profile.• Generated daily reports to facilitate movement of funds, meeting daily funding deadlines. • Liaised with clients’ finance and IT departments to resolve issues, minimizing potential cases of fraud. Show less

Toronto, Canada

PensionsServed as senior point of contact for large pension and custody arrangements, directing all facets of client relationships, and building valuable relationships resulting in exceptional service satisfaction.• Oversaw daily deliverables, accounting, financial reporting, securities trading, corporate actions and entitlements, fee calculation and negotiation, tax filing, and periodic audits.• Resolved escalated issues that exceeded clients’ service expectations… Show more PensionsServed as senior point of contact for large pension and custody arrangements, directing all facets of client relationships, and building valuable relationships resulting in exceptional service satisfaction.• Oversaw daily deliverables, accounting, financial reporting, securities trading, corporate actions and entitlements, fee calculation and negotiation, tax filing, and periodic audits.• Resolved escalated issues that exceeded clients’ service expectations, increasing client confidence.• Assisted clients with industry (anti-money laundering / terrorist financing), regulatory (FSRA, OSFI), US withholding tax regimes (FATCA) and market challenges, protecting their business arrangements.• Facilitated significant client restructures and transfers between custody platforms (Trust, G-Plus, Milvus) by coordinating use of internal ‘centers of excellence’, ensuring successful migrations. • Analyzed periodic workflows to identify opportunities for cost and time savings, created efficiencies by promoting internet and paperless technology. • Performed regular fee-ageing analysis, closing gaps in revenue retention. Show less

Toronto, Canada

InsuranceAdministered large institutional insurance trusts. Liaised with clients and external stakeholders.• Coordinated daily activity cycle, including liaising with clients, investment managers, and internal stakeholders regarding daily cash balances, transfers, securities trade settlements, and entitlements.• Reconciled and vetted periodic financial statements with ‘first-time-right’ focus.• Periodic meeting with clients’ auditors and consultants… Show more InsuranceAdministered large institutional insurance trusts. Liaised with clients and external stakeholders.• Coordinated daily activity cycle, including liaising with clients, investment managers, and internal stakeholders regarding daily cash balances, transfers, securities trade settlements, and entitlements.• Reconciled and vetted periodic financial statements with ‘first-time-right’ focus.• Periodic meeting with clients’ auditors and consultants. • Communicated regularly with provincial / federal regulators (FSCO, OSFI), verifying client arrangements remained within regulatory requirements. Show less