Keith Garber Email & Phone Number

Herndon, VA, US

US

New York, NY, US

• Overview:In my role as Senior Technical Product Manager at Rapptr Labs, Ispearheaded the strategic product roadmap for a team of 9 engineers,aligning features with high-level stakeholders. I collaborated closely.
• Led the development of a groundbreaking project resulting in a 30%increase in product reliability.
• Implemented innovative strategies, including the integration ofbiometrics and computer vision, maintaining a competitive edge.
• Strengthened the engineering team by orchestrating efficientproduct launch preparations and streamlining developmentprocesses.Key Responsibilities:
• Managing end-to-end product lifecycles, ensuring quality andefficiency in product development.
• Analyzing market trends and data to inform strategic decision-makingand enhance product roadmaps.

Austin, Texas, US

• In my role as Technical Product Manager at Osano Inc., I played a pivotal rolein driving B2B Data Privacy Compliance initiatives. Operating remotely from Iactively contributed to the company's commitment to providing.
• Expanded API integrations, increasing from 20 to 100 within four monthsand surpassing KPIs by 150%.
• Implemented a comprehensive overhaul of the documentation process,transforming release efficiency by 100%.
• Managed platform integrations for data privacy compliance,systematically searching for personally identifiable information.Key Responsibilities:
• Leading the expansion of API integrations for enhanced productscalability.
• Managing platform integrations to ensure data privacy compliance andfulfill data subject requests.

Herndon, Virginia, US

• In my capacity as a Technical Product Manager specializing in B2B Mobile DataCollection Workflow Management at Zerion Software, I led strategic initiativesaimed at optimizing data collection solutions. Collaborating.
• Orchestrated a 12-month product pipeline, delivering timely featuresbased on customer feedback and reports.
• Transitioned release cadence by implementing Scrum and Agilemethodologies, significantly reducing bugs and enhancing productefficiency.
• Engineered frontend and backend systems, bolstering system securityand user management capabilities.Key Responsibilities: My responsibilities included:
• Planning and executing a 12-month product pipeline, ensuring alignmentwith customer feedback and market trends.
• Implementing authentication and security measures to enhance usermanagement systems.

Herndon, Virginia, US

• Overview: During my tenure as a Quality Assurance Engineer at ZerionSoftware, I played a critical role in ensuring the quality and reliability of bothweb-based initiatives and backend services. Operating from May 2014.
• Optimized deployment efficiency by 87.5% using the Selenium webautomation framework and extent reporting with Ruby and Java.
• Devised and sustained innovative functional automation testframeworks, significantly reducing the execution time of test cycles.
• Automated API testing in Postman, resulting in a 90% reduction in bugsthrough 200+ requests, enhancing overall product usability.Key Responsibilities:
• Implementing mobile automation with Appium, expanding test coveragefor both Android and iOS platforms.
• Conducting extensive load testing to enhance optimal systemperformance and product reliability by 25%.

Herndon, Virginia, US

• Overview: As a Solutions Engineer at Zerion Software during the period of May2014 to January 2016, I played a pivotal role in crafting tailored hardware andsoftware solutions. My focus was on leveraging technology to.
• Crafted tailored hardware solutions, incorporating technologies such asZebra printers, Socket Barcode Scanners, RFID, and Cognex camerabarcode scanner.
• Established cell tower inspection solutions utilizing GPS and geolocationtechnologies, resulting in a significant time-saving of 20 hours perreport.
• Engineered Zendesk/Hubspot integration, facilitating instant customeronboarding through API integrations.Key Responsibilities:
• Investigating innovative hardware and software solutions, utilizingtroubleshooting skills to address diverse client needs.
• Building a ticketing system for law enforcement, improving efficiency by50% through custom software solutions.Collaboration & Leadership:

Herndon, Virginia, US

• Expedited Ticket Resolution: Analyzed mobile and web log data toexpedite ticket resolution, elevating customer satisfaction to 95%through prompt issue resolution.
• Continuous Improvement: Contributed to ongoing improvement effortsby actively collecting and incorporating customer feedback into the helpdesk for each platform release, ensuring users had access to accurateand.
• Help Desk Maintenance: Updated and maintained the help desk foreach platform release, ensuring users received consistent and up-todate support information.

Fairfax, Virginia, US

• Utilize various techniques to update the public record of the Real Estate Division for the Department of Taxation Administration.
• Inspect properties in the field by taking measurements and talking to the owner.
• Analyze satellite imagery to measure properties unable to access in the field using a program called Pictometry.
• Process personal property tax from Fairfax residents.
• Developed macros with excel for my team.
• Process tax payer’s checks that come in the mail.

• Communicate with buyers about property's needs and preferences.
• Schedule appointments to meet with clients to show them properties.
• Act as a liaison between buyers and sellers ensure transactions run smoothly.
• Strong Interpersonal and Communication Skills