Keith Greaser Email & Phone Number

Horsham, PA.

• Engaged in Project Management methodology to insure that system upgrades, releases and new implementations are successfully completed on time and on budget and that they successfully fulfill the business needs of the.
• Coordinate the overall administration of the outsourced relationships.
• Provide support to all areas of the Bank in the analysis of new products, systems or solutions that interact with the core processing and other distributed systems and monitor for ongoing and consistent utilization of.
• Track and report on performance standards related to contracts, including up time, vendor response to system outages and defects and general responsiveness of the vendor to the Bank’s needs.In coordination with the.
• Design of projects and project plans, including supporting the business case for project approval.
• Coordination, planning, programming, testing and management to ensure project activities are executed in accordance with established requirements, budgets and schedules to achieve project completion on time and within.

Fort Washington, PA.

Responsible for the performance management of Cash Operations vendors include, but are not limited to, ensuring service quality and (Service Level Agreement) SLA performance, coordinating with risk partners to achieve compliance with information security and business continuity, and remediating any identified issues and concerns.Perform and manage vendor.

Job requirements include documentation of project charters, business requirements, traceability documents, business process flows, policies and procedures. Vast knowledge of industry standard Systems Delivery Process templates and frameworks.Define and document test cases, test scenarios, and defect tracking within Mercury Quality Center. Responsible for.

As a newly hired Business Analyst; helped successfully migrate Home Connects to a new production system enabling greater improvements in capabilities and functionality in addition to system stability. In the process of deployment; becoming a subject matter expert of the production (Vision 4.0) system.Responsibilities include representing specific business.

Bachelor Of Science (B.S.), Business Administration And Management, General

Bachelor Of Business Administration (Bba), Business Administration And Management, General