The design, development and implementation of traffic & payment fraud analysis tools, rules and mechanismsResponsible for day to day fraud prevention and lossesStakeholder management, loss & mitigation presentationsDatabase and tool creation, the provision of formulaeManagement of all pre & post pay processesTraining and development of junior analysts, team creationStaff & vendor interview and selection processes & managementTeam management and utilization of other business areasFinancial reporting and development planning

Business planning and strategy for the Small to Medium EnterpriseLoss projection presentations based on stock forecastsRule creation for detection systemsResponsible for day to day Abbey/Santander and Cahoot internet portfoliosStakeholder management, loss presentations and commentaryCost benefit plans, including movement of staff and redundanciesInter departmental, national & international planningSupplying fraud data to portfolio managers to drive strategiesBusiness recommendations identifying current fraud trends and issuesRepresentation of the business at APACS and other industry meetingsManagement & reconciliation of fraud ledgersMonthly board level exec pack productionStaff workload/holiday distribution and performance MI/one2onesPersonal development for team members

B2B and B2C customer satisfaction.Departmental training & development coordination.Production of reports and other documents for court.Provide business action reports for board level presentation.Reporting to UK Finance director.Policy production for UK operations.