Keith Hackman Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

I have been responsible for different areas of the store to include Customer Service and HR, Receiving-Stocking, Food and Consumables, General Merchandise. Achieved metrics at the top of the Market while maintaining expense controls at or below plan. I also was able to develop several of my Team Members, helping them to achieve advancement into Leadership.

Glen Allen, VA

Store Manager SHC, annual volume $12M, responsible for profitability, payroll, merchandising, sales, Human Resources, LP of all functions within the four walls of the store. Staff of 100 to 125 (seasonal variance) Assist Managers, Department Leads, Commission Sales Force, Customer Service associates, receiving, maintenance and floor personnel.

Virginia, United States

Investigations, Audits and Training for 300 to 400 stores. Ranked in the Top 3 in Internal Cases resolved annually, averaging over 100 admissions per year. Consistently in the top 10% in the number of store level audits completed. Reduced shrink every year, in my areas of responsibilities.District Manager was responsible for 10 - 15 store with annual.

• Regional LPM 8 years, 45 Mid-Atlantic stores often led the company in, Shrink & Expenses vs. plan.
• Corporate Supervisor of Fine Jewelry Operations 7 years.
• Safety Manager 8 years, reduced accident occurrences by over 20%.
• Manager of Check & Charge Collections 2 years, then function was outsourced.
• Asst. to the VP of LP & Operations 5 years, in this position, wrote the company LP and Safety SOP Manuals.
• Supervisor of Exception Reporting during development & roll out period.

Caldor, New Jersy

• Approximately 150 direct reports, based on seasonality, 12 were Department Managers.
• Departments in my area included: Sales Audit, Cash Audit, Check Authorization & Collections, Credit Card & Bank Reconciliation, with all applicable General Ledger and financial responsibilities.
• Also a standing member of the Profit Improvement Committee.
• Area LP Manager, New Jersey, 2 years. Areas had 2 Districts, 25 large box discount stores. Store detectives, greeters and inventory auditors reported to the ALP Manager.
• Led the chain in the number and dollar amount of admissions (both years).