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I am a highly motivated, organized, and multi-faceted customer solutions expert and operations management professional with progressive retail, office & store management, sales, and marketing experience. I have 24+ years of extensive experience in combining exceptional client relations with persuasive sales techniques and strong business acumen to support company success and deliver the best client experience.Leveraging my multi-faceted background and dynamic approach to professional work, I drive initiatives to optimize overall operational productivity and efficiency. I understand functional requirements, translating them into practical, strategic, sustainable, and effective resolutions in fast-paced competitive environments.I bring to the table years of experience in-store operations management, continuous improvement, strategic planning, and leadership. I am strongly commended for my expertise in streamlining operations and tackling multi-faceted operational challenges to increase business profit and enhance the customer experience.As a highly experienced sales professional, I take great pride in:- Executing client-focused culture and innovative strategies to identify opportunities and minimize bottlenecks- Engaging in daily communication with customers to establish and maintain positive working relationships- Partnering with internal and external partners to support, achieve and outperform vital organizational goalsMy drive is to support organizations attain their business goals and objectives through innovation, effective management, and seasoned expertise in developing opportunities. If you share the same mission and values as me, feel free to connect with me here on the platform or via e-mail at 30khamel11@gmail.com. Expertise: Customer Service Management & Satisfaction | Office Management | Leadership | Social Media | Sales | Retail Management | Analytical Skills | Administrative Support | Client Relationships
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Store Team LeadRaley'S Dec 2018 - Jul 2021One of the leadership traits that come to mind as an important skill to master at Raley's is building talents. Through my guidance, I steered leadership for my team and mentorship for my direct reports.As the Store Team Lead, I created first-rate store conditions by sustaining excellent in-stock requirements and appropriate facing standards. I also provided innovative ideas and solutions to grow the store business while continuously developing future leaders. Moreover, I reviewed numbers on deposits and over/shorts to prevent critical errors and ensure accurate documentation.Key Accomplishments: Led a team of 100+ employees while maintaining sales and labor budget. During the two fiscal years as the lead, the store showed positive growth in sales, effective use of labor dollars, and an upward trend in customer satisfaction Met budget sales and EBITDA in FY2020 and FY2021 by overseeing finance, including budget, labor, and sales Built community relations with leaders, including collaborating with Waterloo fire department and the Morada home owner's association to help fund and participate in multiple charity events -
Assistant Store Team LeadRaleys/Belair Mar 2014 - Dec 2018Elk Grove LocationsIn this role, I displayed strong leadership stature in developing tactics for the continuous improvement of business operations. I also had the opportunity to supervise and direct all merchandising aspects of the store while maintaining inventory at highly sufficient levels. Additionally, I administered initiatives in mentoring, training, and developing the overall sales team for career progression and learning. I demonstrated my professional expertise in working with the Store Team Lead to develop strategies for achieving the store's short and long-term goals while exemplifying the company's visions and objectives for consistent business success.Key Accomplishments: Oversaw all aspects of safety and sanitation and was in 100% compliance with all state and OSHA regulations Regularly achieved above-average scores during audits for NSF, weights and measures, and county health inspectors Ensured customer counts and basket size metrics were in an upward trend, and overall shrink was at a sustainable level
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Visual Merchandising Manager/Operations Team LeadRaleys Supermarket Nov 2011 - Mar 2014Elk Grove LocationsMy role as an Operations Team Lead allowed me to execute all of the directives set forth from the support center, including merchandising, safety and sanitation, and ensuring the Raley's brand was prominent during the evening hours of operation.I ensured compliance with all company and store policies and procedures and all state/federal laws applicable in my leadership. More importantly, I also enabled a high-performing team through effective evening scheduling, performance evaluations, efficient task assignment, recognition, fun, performance management, and accountability.
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Frequently Asked Questions about Keith Hamel
What is Keith Hamel's role at the current company?
Keith Hamel's current role is Retail & Office Management Leader – Amplifying Revenue Through Human Resources, Staff Development, Premium Customer Service, & Operational Excellence.
What is Keith Hamel's email address?
Keith Hamel's email address is iz****@****ast.net
What is Keith Hamel's direct phone number?
Keith Hamel's direct phone number is +191669*****
What schools did Keith Hamel attend?
Keith Hamel attended Santa Rosa Junior College, Fresno City College, Fresno City College, Fresno City College.
What are some of Keith Hamel's interests?
Keith Hamel has interest in Football, Exercise, Sweepstakes, Home Improvement, Reading, Sports, Watching Basketball, Golf, Hockey, Watching Hockey.
What skills is Keith Hamel known for?
Keith Hamel has skills like Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Research, Powerpoint, Public Speaking, Social Media, Marketing.
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Keith Hamel
Gloucester, Ma
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