Keith Hans

Keith Hans Email and Phone Number

Program Manager at Packet @ Packet
Federal District, mx
Keith Hans's Location
San Antonio, Texas Metropolitan Area, United States
About Keith Hans

Keith Hans is a Program Manager at Packet at Packet. He possess expertise in microsoft office, customer service.

Keith Hans's Current Company Details
Packet

Packet

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Program Manager at Packet
Federal District, mx
Website:
packet.mx
Employees:
18
Keith Hans Work Experience Details
  • Packet
    Program Manager
    Packet May 2019 - Present
    San Antonio, Texas
  • Rackspace
    Service Delivery Manager V
    Rackspace Apr 2017 - May 2019
    San Antonio, Texas Area
    • Manage 3 accounts worth a combined $1M MRR• Communicate directly to C level customer contacts• Host quarterly, monthly and weekly cadence calls, reviews, and planning sessions with customers• Coordinate customer visits at Rackspace and Customer offices• Manage multiple team metrics• Mentor fellow Account Managers on new procedures• Participate on teams that re-write and create new account management processes
  • Rackspace
    Enterprise Account Manager Iii, Iv & V
    Rackspace Jan 2012 - Apr 2017
    San Antonio, Texas Area
    • Managed 25 accounts worth a combined $1.1M MRR• Gained knowledge and experience working with large, high touch, sensitive customers, and their C level contacts• Helped hire new account managers to enterprise• Trained and mentored account managers• Trained new team leads on standard account management procedures
  • Rackspace
    Smb Account Manager I, Ii
    Rackspace Dec 2008 - Jan 2012
    San Antonio, Texas Area
    • Managed 300 accounts worth a combined $350,000• Trained and on-boarded new account managers• Conducted weekly team account management meetings• Participated on team that rebuilt account management functions • Managed account manager weekend scheduling
  • H-E-B
    Merchandising Associate
    H-E-B Jan 2007 - Dec 2008
    San Antonio, Texas Area
    • Managed internal communication system used by Vice Presidents, Regional Directors & Store Managers (300+ stores and 1,000+ leaders)• Supported store operations by implementing merchandising plans and programs• Gained knowledge and expertise with analysis of specific product categories and customers, learning trends, influences, characteristics, qualities and nuances• Built necessary relationships and alliances through delivery of meaningful, accurate and timely results• Implemented company standards for store appearance and arrangement• Ensured display plans were consistent with merchandise availability• Communicated thoughts, ideas and recommendations between Vice Presidents and Regional Directors to store managers
  • H-E-B
    Associate Department Manager
    H-E-B Aug 2005 - Jan 2007
    San Antonio, Texas Area
    • Gained working knowledge of entire store operations by rotating through all departments• Learned how to run each department from a management standpoint, scheduling, ordering, hiring, etc.
  • H-E-B
    Market Department Management Intern
    H-E-B May 2005 - Aug 2005
    San Antonio, Texas Area
    • Responsible for weekly work schedules for a 25 employee department• Managed product inventory on a daily basis for the highest selling market in the company, averaging $250,000 in sales per week • Interviewed new hire applicants for all positions in the department and conducted employee performance appraisals• Managed the department budget and was responsible for variance explanations• Prepared and presented weekly department performance reports to upper management• Conducted United Way meeting sessions for over 300 employees
  • H-E-B
    Pharmaceutical Assistant/Customer Service Liaison
    H-E-B Mar 1998 - May 2005
    San Antonio, Texas Area
    • Assisted pharmacists with reading, typing, filling, selling, and filing prescriptions• Responsible for training current and new employees on pharmaceutical software and department policies and procedures • Acted as a liaison for customers, pharmacists, doctors, and insurance companies

Keith Hans Skills

Microsoft Office Customer Service

Keith Hans Education Details

Frequently Asked Questions about Keith Hans

What company does Keith Hans work for?

Keith Hans works for Packet

What is Keith Hans's role at the current company?

Keith Hans's current role is Program Manager at Packet.

What is Keith Hans's email address?

Keith Hans's email address is ke****@****ail.com

What is Keith Hans's direct phone number?

Keith Hans's direct phone number is +121085*****

What schools did Keith Hans attend?

Keith Hans attended Texas A&m University, Judson High School.

What skills is Keith Hans known for?

Keith Hans has skills like Microsoft Office, Customer Service.

Who are Keith Hans's colleagues?

Keith Hans's colleagues are Mauricio Briones, Jaret Garcia.

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