Senior Client Solutions Associate
San Francisco, California, Us
-Served as the central point of contact for over 200+ clients in my portfolio. Responsible for owning the client relationship, managing their supply chain, and finding opportunities to level up client knowledge on the industry and supply chain management while also increasing LTV by upselling different products offered by Flexport as clients' business grow and mature. -Managed relationships across the org to solve problems both current and for the future. Worked cross-functionally with operations, customs, pricing, legal and product teams in order to deliver solutions for clients across the SMB organization. -20% Growth in BoB value YoY