Keith Hearn Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Austin, Texas, United States

Houston, Texas Area

Subject matter expert of Nokia’s Operational Support System, NetAct. Many years experience with Radio including 5G and several core network elements from switching core to 5G evolved packet core. Red Hat Linux administration, management, and troubleshooting of complex distributed cloud platform. Installation and configuration of Nokia Common Software Foundation Platform, a PaaS, which deploys Network Services using container microservices.Manager of telecom technical trainers delivering courses globally for Nokia. Continual competence development for myself and my trainers on new software and updated Nokia products. Developed competence testing for many products. Development of training documentation for many products. Schedule and coordinate their deliveries across all regions with Nokia regional managers. Annual contract negotiation with Nokia. Interview, hiring, contract negotiation and management of sub contractor trainers. Managed all financial aspects of the business.Have delivered more than 650 Nokia technical courses; instructor led training, virtual training courses, massive open online courses (MooC), on site coaching, certification training and competence assessments for Nokia Networks in 80 countries since 2002. Developed traditional training courses, web based training, learning management system courses, and MooC courses for Nokia. The Technical courses were developed for personnel at different skill levels, from lower skilled workers up to certification courses for technical support personnel.Manager and project coordinator for wireless and web internet content development, originally starting in Finland. Managed development teams in three countries. Developed Multi-lingual cross platform applications for telecommunications companies, localized and international travel application, localized financial application.

Manager of wireless and web internet content development with Oracle Webserver and RDBMS on Sun hardware. Managed multiple development teams in four countries, primary group of 30 developers was in US. Coordinated projects and negotiated agreements with customers. Wrote PL/SQL applications to dynamically generate multi platform and multi language content. Developed i-mode web site in compact HTML for NTT DoCoMo, and partnered with them providing a subscription I-mode website in Japan. Partnered with KPN and NTT DoCoMo in Germany for another subscription I-mode website. Application included worldwide financial content and dynamically generated Java graphs. Developed versions in English, Japanese, and German. Developed application for world's first 3G implementation in Great Britain for British Telecom, in Isle of Man.Developed and provided rebranded financial web site content for Forbes, Credit Suisse, Nokia's thefeature.com, International Herald Tribune, emergingportfolio.com.Developed web site for Palm Computing Platform, for AvantGo. This site was their number one consumer channel for over a year. Application included mobile portfolio, worldwide quotes, markets, research at company, industry, sector, and market levels, ipos, currencies, and rankings. Developed premium content mobile application included mobile portfolio, dynamically generated graphs served in multiple formats across multiple platforms. Designed and implemented Portal page for Stock Smart. Wrote dynamically generated VRML financial research graphs.Setup and maintenance of 40 server website hardware and networking. Coordinated two large moves of hardware, to a colocation facility. Administered remote office connectivity. Maintained several data feeds and data clean up.

Air Force Personnel Center, Randolph Air Force BaseSan Antonio, Texas Human Resource Implementation for all Air Force personnel, worldwide. Consulted on large data migration, user interface development, and system administration. Advised on Oracle Applications security capabilities.EDS, Dallas, TexasMaintenance, Repair and Operating Procurement Outsourcing Project. Implementation of Oracle Financials. Set up and implemented EDI Gateway. Developed mapping and translation for multiple Financial EDI Transactions. Set up Oracle client in distributed environment. Provided System Administration, development and maintenance.Oracle Development, Redwood Shores, CaliforniaInternal project for Oracle Electronic Commerce: high level design for Electronic Data Interchange (EDI) 832 inbound price/sales catalog. Mapped ANSI X12 standard transaction to Oracle Application tables. Modified Item Open Interface API with the EDI 832 transaction. Developed test plan for EDI 832 transaction.