Keith Higgins
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Keith Higgins Email & Phone Number

Data Centre Inventory and Asset Technician (DIAT). at Microsoft
Location: Ireland 8 work roles 2 schools
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Role
Data Centre Inventory and Asset Technician (DIAT).
Location
Ireland
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Keith Higgins is listed as Data Centre Inventory and Asset Technician (DIAT). at Microsoft, a with 231118 employees, based in Ireland. AeroLeads shows a matched LinkedIn profile for Keith Higgins.

Keith Higgins previously worked as Data Centre Inventory & Asset Technician (DIAT). at Microsoft and I.T. Logistics Technician at Milestone Technologies, Inc.. Keith Higgins holds Level 6 Fetac, Sport And Leisure Management, Distinction from Coláiste Ide.

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About Keith Higgins

I began my career under 20 years ago in the retail sector with experience mainly in high volume logistic operations. My educational background and competence in I.T. then lead to my progression into the technology industry to my current role in a data centre environment. I'm constantly striving to improve my skill set, so always welcome a challenge and aim to go beyond my comfort zone. I pride myself on being an adaptable dependable person, someone who is willing go the extra mile to ensure the job is done to a high standard.

Listed skills include Customer Service, Coaching, Warehousing, Stock Control, and 24 others.

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Microsoft
Microsoft
Data Centre Inventory and Asset Technician (DIAT).
Ireland
Website
Employees
231118
AeroLeads page
8 roles

Keith Higgins work experience

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Data Centre Inventory And Asset Technician (Diat).

Ireland

Data Centre Inventory & Asset Technician (Diat).

Current

Dublin, County Dublin, Ireland

As a DIAT together with the wider team I play an integral part of Microsoft's Cloud Operations Innovation (CO+I), the engine that powers its cloud services. Performing a key role in delivering the core infrastructure & foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, & the Microsoft Azure platform allowing them to continuously perform as a world-class cloud provider.Duties include not limited to Complying with security & data management policies, escalating any security or safety incidents when required.Actively performing & engaging in all aspects of on site EHS procedures & policiesPerforming assigned tasks, escalating any issues as required during high-volume work activities.Executing incoming/outgoing deliveries as per SOP along with performing data entry to document inbound & outbound packages to ensure accurate documentation of incoming & outgoing deliveries as well as records.Completing tickets as assigned to Inventory & Asset Management, ensuring they are completed accurately as requested meeting company industry standards & policies.Maintaining accurate stock control & inventory management practices & procedures.Performing cycle audits & data corrections to ensure all inventory controls are met, help in reconciling inventory discrepancies & report discrepancies.Following all Service Level Agreements related to Return Merchandise Authorization warranty process.Data Bearing Device Destruction within compliance, SOP & SLAsProcurement

Dec 2022 - Present

I.T. Logistics Technician

Meta Data Centre, Clonee, Co Meath, Ireland

Supporting DC operations including but not limited to receiving, storing, and shipping materials.Consigned Inventory specialist, I’m the primary POC and most senior member of the team for the all hardware spares for the server racks including but not limited to SSD, HDD, and Motherboards. Liaise regularly with the Site Ops Break-fix team in relation to spares and preparing/picking stock for them as needed.Maintaining strict inventory control.Ensure accurate and timely shipments and receipts. Maintaining accurate records and metrics; audits as necessary.Assist in monthly and/or annual physical inventories; provide inventory reports.Identify documents, and implementing opportunities for continuous improvement.Keeping a strong working knowledge of all operating systems pertaining to the work area.Working with due care and compliance in relation to data protection.Communicating with the wider EMEA and Global teams in multiple DCs to monitor metrics and look for methods for continuous improvement in DC logistics operations

May 2018 - Dec 2022

Pilot Program For Facility Operations (Facops) Supply Chain Coordinator

Facebook Data Centre, Clonee, Co Meath, Ireland

Support physical audit of assets through internal operational audit for FacOps assets on a monthly and quarterly basis.Assist in the systematic asset updates to include changes with Asset Tag, Serial Number, Logical Location, and inventory.Data mining/analytics based on need and request from wider IBOS and FacOps teams. Proactive Order Planning for Facilities Operational requests.Process incoming order requests for critical and not critical spares, tracking of parts shipment status and invoice tracking.Work with Infrastructure Business Operation Services (IBOS) Site Lead in establishing Vendor Manged Inventory, vendor relationship for ordering tools, consumables, PPE, office supplies, and room setup.Liaison to contracted vendors for VMI parts management, ordering, one-off orders, and material needed for planned maintenanceCommunicating with various cross-functional partners, Sourcing, Procurement, FacOps, IBOS, suppliers through multiple communication channels to successfully place orders of correct parts.Review Work Order tickets due to material shortages and escalation point for any urgent material orders, conduct order tracking and material delivery analysis.Review Specific Open Tasks, provide updates.FacOps Spares Inventory Management critical and non-critical parts.Review IBOS and FacOps current inventory, consumption over the periods of time.Threshold management in the form Min/Max levels for automated procurement.Communicating cycle count variances to FacOps leadership after cycle count Support local IBOS team with spares storage room material managementRegular syncs with FacOps and IBOS key players.Communicating with the wider EMEA and Global teams in multiple DCs to monitor metrics and devise methods for successfully implementing the Pilot, how it will operate with the IBOS team and DC operations.

Aug 2019 - Mar 2021

Advanced Logistics Co Worker Hlp Department

Ikea Dublin

Fast pace warehouse job dealing with with high volume of stock and sales duties include. Staff supervisionAdministration dutiesReceiving & replenishmentStock controllingCustomer Service

Jun 2009 - May 2018

Sales, Supply And Support Specialist (Secondment)

Dublin, Ireland

Contribute to a great meeting with the customer in all sales channels. Ensure a consistently high availability of our offer, with high quality and at lowest possible cost. Create and constantly improve excellent availability, range management and forecasting at the lowest possible costs. Synchronise with commercial need and activities for the best possible goods availability at the lowest total cost.Support the commercial team and work as a communication link between the store and the country Retail Supply Integration department.

Dec 2015 - Aug 2017

Stockroom Assisant

Pavillions Swords Dublin

Fast pace stockroom jobCheck off all deliveriesUnpack all deliveries and moving stock to the correct locations ensuring all stock Organising inter branch transfers.Organising faulty goods to be returned to suppliers.Answering phones to deal with enquirers.

Sep 2008 - Jan 2009

Stockroom Manger & Sales Assistant

D2 Clothing

Pavillions Swords Dublin

Customer service.Maintaining stock levels, stocktaking.Processing deliveries in and out the store.Stockroom maintenance. Organising inter branch transfers. Keeping the stockroom in order and preparing for stock takes.Directing staff working in stockroom.Cashier duties.Merchandising of products.Preparing stock and bringing stock to the shop floor.

Dec 2005 - Sep 2008
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2 education records

Keith Higgins education

Level 6 Fetac, Sport And Leisure Management, Distinction

Coláiste Ide

This course aims to provide the successful graduates with the knowledge, skills and competence to work in the sports and leisure industry.

FAQ

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What company does Keith Higgins work for?

Keith Higgins works for Microsoft.

What is Keith Higgins's role at Microsoft?

Keith Higgins is listed as Data Centre Inventory and Asset Technician (DIAT). at Microsoft.

Where is Keith Higgins based?

Keith Higgins is based in Ireland while working with Microsoft.

What companies has Keith Higgins worked for?

Keith Higgins has worked for Microsoft, Milestone Technologies, Inc., Ikea Group, Hmv Retail Ltd, and D2 Clothing.

Who are Keith Higgins's colleagues at Microsoft?

Keith Higgins's colleagues at Microsoft include Beáta Márkus, Steven L., Maliciah Dishmon, Palash Agrawal, and Runald Waschlab.

How can I contact Keith Higgins?

You can use AeroLeads to view verified contact signals for Keith Higgins at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Keith Higgins attend?

Keith Higgins holds Level 6 Fetac, Sport And Leisure Management, Distinction from Coláiste Ide.

What skills is Keith Higgins known for?

Keith Higgins is listed with skills including Customer Service, Coaching, Warehousing, Stock Control, Stock Management, Microsoft Excel, Computer Proficiency, and Inventory Control.

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