Keith Hyche Email & Phone Number

Tuscaloosa, Alabama Area

Restoration 1 of Tuscaloosa is a team of property restoration experts and immediate responders who help homeowners after disaster strikes. Our professionals are among the most trained and experienced repairmen and technicians in the industry. We use the field’s most advanced and innovative practices to ensure your property is returned to its pre-damaged.

Birmingham, Alabama Area

• Directed direct sales team, selling Ethernet and Data Services. Provided technical pre-sales support to ensure successful customer integration and implementation of company products, services, and solutions.
• Supported CenturyLink, a $300M customer.
• Led technical discussions using consultative selling in client meetings with Business Owners/Proprietors, resulting in new sales with growth contracts leveraging relationships.
• Designed and engineered Ethernet network for Educational e-Rate customers that included data, voice, and internet access, resulting in new sales and lowering cost to schools.
• Engaged with customer from proposal/ RFP to sales implementation, resulting in $5M net new sales.
• Worked with Hotwire Account Team to design, price and implement sixteen 10G Wavelength’s. Won total contract value of $4.8M, becoming their preferred vendor.

Birmingham, Alabama Area

• Managed and assisted in Sales to $130 million module while supporting four Account Executives. Optimized, priced and designed Access services for Wholesale customers.
• Attained 30% revenue growth year over year.
• Sold and implemented first SMARTRing for voice and data aggregation for Competitive Local Exchange Carrier (CLEC), resulting in new sales and position for new sales in resilience services at lower cost.
• Introduced customers to Ethernet solutions and benefits to generate new sales, early in product life cycle (Metro Ethernet).

Birmingham, Alabama Area

• Actively coordinated and managed all initiatives between BellSouth and CLECs. Represented BellSouth’s Parity Team to assure all CLEC’s received equal treatment. Served as a proactive member of BellSouth's Change.
• Increased CLEC participation by 35% to over 200 participants.
• Created and implemented new Rules of Engagement, for User Group meetings, benchmarking BellSouth’s practices to Verizon and SBC.
• Persistence in working with multiple internal departments and partnering with CLEC’s resulted in 99.97% reduction in open issues.
• Increased overall customer satisfaction ratings 89%.
• Increased participation of BellSouth Directors and Executives demonstrated communication skills and trust that positioned us to be invited to the Vice President’s office to host a call with the CLEC community.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.)