Provide Human Resources support for the Business Solutions and Mobility organizations.

Responsible for managing domestic, international and contingent labor staffing function for all of AT&T.•Staffing organization of 500 employees and contractors that hire 60,000 plus (35,000 external) hires a year and manage contingent labor force of 150,000. •Responsible for components of staffing including technology, onboarding, and testing.

Top Training Leader for AT&T responsible for all frontline training and development. •Manage Training organization consisting of 1,400 full time trainers and developers along with 1,300 contractors. •Supported Wireline and Wireless Operations for ATT. Including training design, delivery, and operations (scheduling and facilities throughout 22 states). Developed and delivered training to over 150,000 frontline employees (new hires and incumbents) including Retail Stores, Call Centers, and Technicians. •Responsible for Business Continuity training for 90,000 plus management employees. This initiative included the building of online and gaming training to teach incumbent managers and contractors the roles of represented employees in case of a work stoppage.

Managed operations, change management and strategy to integrate HR Operations and Policy resulting from several major AT&T acquisitions. •Managed Compensation Team (130 Comp and Policy Consultants), HR Operations Team (20 Leads) with Call Center (300 reps) and Technology Team responsibility (20 employees). Created a common compensation plan (base, bonus, long term and perquisites) across AT&T and consolidated of 2,500 job titles to 500. •Managed Compensation design, administration, compliance and governance (Sales, Corporate, and International). •Responsible for Human Resource Operations including payroll operations, FMLA administration, tuition aid, tier zero/one Human Resource Generalist operations, severance, I-9, leave of absence, return to work.

BellSouth/ATT Lead for Merger Integration planning for all Human Resource Services. •Lead for Benefits Administration and Vendor Management for Human Resources•Benefits design and planning.•Managed compensation design, administration, compliance and governance (Sales, Corporate, Executive) •Managed corporate policy and compliance. •Responsible for Staffing and Training-All entities of Bellsouth•Managed EEO, Compliance and Force Management for the Corporation.•Responsible for testing applications and screening employment hiring. •Managed Benefits Administration and Vendor Management for Human Resources

•Responsible for employee relations, organizational development, and labor relations for the Advertising and Publishing group. Includes lead negotiator of 2004 labor agreement with CWA. •Managed training (design and fulfillment) and staffing for BAPCO and Customer Markets. •Responsible for Sales Compensation design and fulfillment for all leveraged positions in BellSouth Domestic Operations (Network, Customer Markets, Advertising and Publishing), including annual merit process for Domestic Operations.

Premise, Major Account, and Call Center Sales in Florida