Keith Jacoby Email & Phone Number

Round Rock, Texas, US

• Leading cross-functional Core Teams in the development of Managed Cybersecurity Offers for Managed Vulnerability Detection, Penetration Testing and Managed Security Training
• Leading Global Services Core Teams and drive requirements with engineering, procurement, marketing, sales and supply chain teams for new product introduction and support.
• Lead the cross-functional teams in the development of service and support solutions for new wireless/telecom strategies driving revolutionary connectivity for mobile work forces.
• Managed the NPI plan and offering through multiple cross-functional teams globally for $5B business
• Lead cross functional teams in assessing complexity in supply chain through the design of systems, repair process and procurement of service parts
• Lead a Global Services team in the development of the IoT Line of Business for Dell, establishing Service Offers, support and repair strategies, training, and partner development.

Round Rock, Texas, US

• Owned translating client’s business requirements into specific systems, applications, or process designs coupled with financial modeling for large, complex and technical supply chain and service solutions.
• Primary expert to manage and construct complex managed client solutions, including scoping documents, risk profiles, and corresponding financials for Managed Outsourced Projects.
• Lead improvements in process design that achieved client efficiencies in a $400M services outsourcing contract

• Designed and implemented new regional and global reverse logistics solutions for Asia based electronics ODM/OEM’s; resulting in reduced inventory, transit times, and near-shore service parts testing and repair.
• Completed a strategic analysis of combined companies’ operations; implementing new processes, shedding redundant assets and reducing combined operating overhead by 27%.
• Managed a team of professionals in a leading design and implementation of reusable packaging for the technology industry, eventually selling the design to a leading technology provider

Round Rock, Texas, US

• Senior Services Manager, Austin, TX 2005-2006
• Managed a team of 14 professionals conducting continual analysis and evaluation of strategic information (revenues, margins, costing, P&L variances, and operational reports) and provided direction to executive.
• Measured and monitored the global services supply chain performance to identify and mitigate supply chain risks, reducing turn-around-time by 5 days on international shipments.
• Drove the strategy, execution, and vendor networks for a global safety recall of over 10M units.Logistics Manager, Austin, TX 2003-2005
• Developed and managed a cross functional team of 30 people from 3 companies and 9 departments. Managed the contracts and daily operations for a global network of 3PL partners with annual expenditures exceeding $100M in.
• Designed and drove the implementation of a leading supply chain project reducing vendor managed transportation process by 30%, repatriating 160 jobs and creating shared savings of $18M.

Austin, TX, US

• Responsible for the planning, contract negotiations and procurement of; the OEM and private label soft-goods program with 40-72% sales margins delivered through a multichannel sales environment.

Managed a multi-million dollar sales territory covering the central southern region of Texas. The territory consisted of a diverse grouping of customers including big box retail, commercial and owner operated businesses in the appliance, home building/remodeling, and hardware industries.

Managed vendor relationships in the procurement of refrigerated white goods for 400 stores nationally. Managed the implementation of store wide training programs for sales associates, directed the execution of national consumer incentive programs and reviewed and approved the quality of weekly national advertising circulars and in store promotional.

Bachelor Of Arts (Ba), Business Management

Employee Relations

Sales Training