Keith Jay Email and Phone Number
At Yelp, my commitment as Senior Sales Manager centers on driving revenue through strategic sales training and fostering a culture of high achievement within our sales team. Our collective efforts have consistently surpassed monthly targets, earning us top rankings in performance across the organization. With over ten years dedicated to sales leadership and operations management, my core competencies include sales coaching, CRM optimization, and webinar management, all of which contribute to our sustained success.Having led a team of Account Executives to become future leaders, the focus on individual development and motivation is paramount. We've shared and implemented best practices in inside sales, achieving excellence in closing deals and exceeding quotas. The skills honed from previous roles in performance management and customer service have seamlessly translated into my current position, where my team and I are committed to upholding Yelp's reputation as a leader in connecting people with great local businesses.
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Senior Manager, SalesYelp Apr 2022 - PresentUnited States#1 Sales Manager Q1, Q2, Q3 2024Top 5 Sales Manager East & Central 2023 & 2024Top 10 Sales Manager Organization Wide 2023Provide dynamic remote sales management, inspiration and coaching to a team of Account Executives, who are charged with bringing in new business against monthly revenue targets.Coach, develop and motivate my team of reps to become top achievers and future leaders.Share best practices when it comes to inside sales (phone) and closing effectively.Exceed monthly sales team quotas and successfully complete all activities that drive revenue generation.Implement strategic sales training, planning, and forecasting.Assess my team accurately to provide best coaching while quickly ramping on all of Yelp’s ad products and addressable market dynamics. -
Director, Employee PerformanceAmerican Recovery Service Incorporated Jun 2019 - Mar 2022Thousand Oaks, California• Developed, set and executed Revenue targets, aligning client bank goals that maximized revenue growth across 5 divisions in the Account Receivable space.• Provide extensive, ongoing coaching in individual and group settings to all center collectors, new hires with a focus on Negotiations, Compliance Guidelines, and Customer Experience. • Primary trainer for ongoing Negotiations training for 53 Network law firms, attorneys and collectors.• Collaborated with HR and Compliance on designing comprehensive training for new hires and tenured agents.
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Senior Supervisor, Sales And ServiceFrontier Communications - (Formerly Verizon) May 2015 - Jun 2019Thousand Oaks, California, United StatesManaged team of 30 Sales and Customer Service associates through the Frontier acquisition, maximizing employee retention without a drop off in revenue. Directly participated in recruiting, interviewing, hiring, and training of all new hires.Drove KPIs through daily and weekly individual coaching sessions, weekly team huddles, side-by-side & remote call observations, analyzing call & sales metric reports. Acting Director for Call Center - 6 Team Managers direct reports.Specialist- Training and Development with Frontier CommunicationsGroup trained 200 center consultants in the SOLD sales process in multiple sessions.Developed new sales and customer service materials and conducted ongoing training to all divisions leading to the center becoming a national leader in revenue generation. -
Supervisor, Customer Service And SalesVerizon Apr 2015 - May 2018Mentored and developed rotating teams of 26-30 consultants with a focus on revenuegeneration, providing outstanding customer service, and retention. Exceeded monthly team revenue by triple digits 28 months straight. #1 out of 75 Sales Leaders nationwide in revenue and close rates for every month of 2017.Awarded 3 different luxury trips in team management competitions.Achieved national recognition coaching bottom 20% teams to quota achievers.Specialist- Center Safety ChampionCollaborated with Facilities, Union Leadership, and Management from other building departments on identifying and addressing center safety issues and security.Crafted and implemented annual safety plans, ergonomic checks, and safety drills. -
Sales ExecutiveNational Positions Jan 2014 - Apr 2015Agoura Hills, California, United StatesAnalyzed, strategized, and produced effective internet marketing campaigns using SEM, Display Remarketing, PLA, CSE, SEO and social media. Excelled at consultative online media demonstrations to businesses and C-level executives. Outperformed aggressive monthly quotas by 15-25%. -
Team Lead, Sales ExecutiveOssur Americas, Inc Jan 2010 - Jan 2014Camarillo, California, United StatesTeam Lead, Trauma & Spine Division 03/12-01/14Mentored new hires including KPI fulfillment of daily call, talk time, and sales goals Coached underperforming sales representatives with best practices to improve closing ratiosExceeded yearly team sales goals every full year as Team Lead Sales Executive, Pacific Northwest, Trauma & Spine Division 01/10-01/14Increased 3 state territory sales volume from 1.5 million to 2.25 million Ranked #2 out of 45 National Account Managers in the United States Generated half a million dollars of new business by negotiating long term sales contracts with Trauma level 1 medical centers President’s Club Oahu Incentive Trip Award WinnerHeavy outbound cold calling(120-150/day) to surgeons, ED’s, ICU’s, OR’s, Orthopedics, Neurosurgery, Physical Therapy and Purchasing
Keith Jay Skills
Keith Jay Education Details
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United States Marine CorpsHonorable Discharge -
University Of California, Santa BarbaraMagna Cum Laude
Frequently Asked Questions about Keith Jay
What company does Keith Jay work for?
Keith Jay works for Yelp
What is Keith Jay's role at the current company?
Keith Jay's current role is Senior Manager, Sales | #1 Sales Manager 2024.
What schools did Keith Jay attend?
Keith Jay attended United States Marine Corps, University Of California, Santa Barbara.
What skills is Keith Jay known for?
Keith Jay has skills like Management, Sales Management, Customer Service, Project Management, Sales Operations, Siebel, Oracle Database, Microsoft Office, Dpi, Goldmine Crm, Sterling, Hub.
Who are Keith Jay's colleagues?
Keith Jay's colleagues are Mae Guzman, Kathrine Wilborn, Kurt Bonatz, Adriana Chavez, Jill Snow, John Eibelheuser Iii, Matthew Susa.
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Keith (Jay J) Branch
Administrative Assistant | Mtrs Lead Graphic Design | Mathmatik ClothingBoston, Ma
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