Keith Jones Email & Phone Number

Gloucestershire

• Overseeing the installation of products for our UK-based projects
• Organising installation schedules, ensuring resource and skills available to complete tasks
• Project managing labour, ensuring boots on the ground in the right places at the right times
• Supporting the Business Development Manager in technical queries and tech sales support
• Updating accounts, controlling finances, invoicing, submitting VAT/tax returns, and debt recovery
• Carrying out complex installations in a small team of specialists (usually between two and three)

Tewkesbury, Gloucestershire

• Generated all business, managed projects, bookkeeping, quotations, invoicing, and scheduling
• Solely responsible for electrical design, project management and installation services
• Managed and minimised costs; managed all my time and appointments
• Organised all the materials and carried out all the installation workAchievement Highlights:
• I became a ‘go-to contractor’, recommended by Aeolus Power and other companies in the wind energy sector, from 2007 to 2015. I established excellent working relationships based on trust, competence, credibility, and.
• After the collapse of the US technology market expansion into Europe after 9/11, with £90 to my name, I set up my own business as an Electrician. I built and maintained a significant income, generating my own business.

Upton Upon Severn

• Portfolio expansion, introducing VoIP, instant messaging call centre and infrastructure services
• Provided broadband internet services to the retail travel sector
• Responsible for organising, provisioning, maintenance, and customer support processes
• Ran the technical helpdesk, ensuring that customers received the highest level of supportAchievement Highlight:
• I established a communications team helpdesk to support travel industry retail outlets. This negated the expensive deployment of labour and helped to deliver cost-effective services. It also helped to maintain.

UK & EMEA

• Responsible for WAP/GSM/GPRS/SMS/messaging development for regional requirements
• Focused on Europe, the Middle East, African GSM Wireless Carriers, ISPs, and enterprise markets
• Co-ordinated product deliverables with corporate headquarters and the local salesforce
• Responsible for pre-sales support for regional business development managers
• Gave presentations to potential clients in Spain, Italy, France, Germany, UK, Ireland, and Bulgaria
• Provided technical validation of client requirements/tender bids and solution proposals

UK & EMEA

• Pre-sales support and training for business development managers
• Liaised with account peers; organised progress meetings and scheduled maintenance activities
• Project-managed software and hardware upgrades/installations, and implementation support
• Demonstrations and presentations to potential clients
• Provided statistical performance results, as well as technical solution proposals and product sizing
• Managed bug fixes and hardware faults between manufacturer and client

UK & Europe

• Sales support contact for MitelMail product within Mitel UK
• Intermediary and facilitator between Mitel UK & Centigram UK account manager
• Demonstrations and Presentations to Potential Clients
• Project management of CPE voicemail installations
• Specialist in implementing MitelMail into complex Mitel Sx2000 networks, notably Eagle Star, Eastern Electricity Board, Inland Revenue & ICL
• Technical support and consultant for Sx2000 integration with MitelMail Product

Gloucester

Cheltenham