Keith Kent's Location
Vincentown, New Jersey, United States, United States
Keith Kent's Contact Details
Keith Kent work email
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Keith Kent personal email
n/a
Keith Kent phone numbers
About Keith Kent
IT professional with strong leadership and customer focus committed to providing quality service across all levels.
Keith Kent's Current Company Details
Keith Kent Work Experience Details
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Sr. Analyst, Reliability EngineeringComcast Cable Dec 2017 - PresentPhiladelphia, Pa, UsProcess, standards and governance development
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Project Manager, Business ServicesComcast Business Jun 2015 - Dec 2017Philadelphia, Pa, Us -
Manager - Project ManagementComcast Jul 2013 - Jun 2015Philadelphia, Pa, UsManage team of project managers working Move, Add, Change and Disconnect orders for commercial customers. • Helped build and train newly created MACD PM team, creating processes and documentation as the team evolved.• Manage daily operations of project management team and handle customer escalations.• Lead project calls with cross functional teams on-shore and off-shore to drive continuous process improvements.• Lead weekly meetings with upper management reporting status and identifying risks.
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Network Engineer, Commercial ServicesComcast Sep 2012 - Feb 2013Philadelphia, Pa, Us• Provision routers and generate device configs using Amdocs Cramer app for EDI, PRI, EPL and ENS services• Generate Visio design drawings with provisioned circuit ID, router port, subnet, VPN and VLAN information • Generate and track Change Management tickets for site turn up using Remedy TTS
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Network Engineer, Qa TestingComcast May 2008 - Jul 2012Philadelphia, Pa, Us• Led QA projects testing Comcast residential eMTA’s on Arris, Cisco and Motorola CMTS’s. • Managed deliverables, provided updates & tracked test results and defects using HP Quality Center.• Performed Automated Interop call testing using Ixia test controllers and TCL scripts.• Executed security testing on eMTA’s using MU test suite for simulated denial of service/ mutated packet attacks• Provisioned devices using Cisco BACC, loaded configs and performed Bulk Call Testing using Ameritec Fortissimo call generator.
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Operations Engineer (Operational Readiness Testing)Comcast Aug 2006 - Jan 2008Philadelphia, Pa, Us• Tested and validated that new routers, CMTS and servers met operational readiness standards.• Managed Issues Resolution Team of 6 engineers, resolving ORT test failures with responsible stakeholders.• Created and distributed metrics reports of team performance to management.
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Network Support EngineerWyeth Pharmaceuticals Dec 2000 - Aug 2006• Managed and led network projects involving Security, Research IT, Network Ops and Network Engineering teams.• Configured and installed Cisco routers, switches and wireless access points. Performed IOS/memory upgrades.• Managed and resolved trouble ticket reports for loss of network connectivity and IP issues.• Managed service requests for installation of routers, switches and servers in the Corporate Data Center.
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Manager, Broadcast And Network OperationsDirectv (Formerly Primestar Inc) Jun 1998 - Nov 2000• Managed daily operations and outage recovery in Broadcast Operations Center and Data NOC.• Managed staff of NOC and BOC operators, interviewed and trained new hires and delivered performance reviews.• Monitored and supported encoding and transmission of digital video/audio programming.• Coordinated uplink encoder maintenance and upgrades.• Assisted in writing test plans, validating processes for compliance.
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Manager, Broadcast And Network OperationsPrimestar, Inc May 1996 - Jun 1998• Managed daily operations and outage recovery in Broadcast Operations Center and Data NOC. • Managed staff of NOC and BOC operators, interviewed and trained new hires and delivered performance reviews• Monitored and supported encoding and transmission of digital video/audio programming.• Coordinated uplink encoder maintenance and upgrades.• Developed and wrote procedures manual for NOC and Broadcast Operations Center daily job functions.
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Network Operations SupervisorPrimestar Inc. Apr 1994 - May 1996• Managed conditional access/security requirements for PPV, Sports, and basic subscription services.• Coordinated uplink encoder maintenance and upgrades.• Developed and wrote procedures manual for NOC and Broadcast Operations Center job functions.
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Network Control Technician/Production TechnicianPrimestar Inc. Sep 1991 - Apr 1994• Monitored the A/V broadcast network and LAN/WAN for continuous processing of customer requests. • Used HP Openview to monitor network of routers, hubs, telecom circuits and application servers.• Director and Technical director for live teleconferences and video productions. Edited using AVID system.
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Videotape EditorWcau Tv Ch 10, May 1991 - Sep 1993• Freelance videotape editor responsible for editing sports and news footage for 5:00pm, 6:00pm and 11:00pm news
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Master Control Operator/Production TechnicianWbts Tv Ch. 57 Aug 1987 - Apr 1991• Initiated insertion of commercials into on-air programming with Sony Betacart, System, re-cued programming, maintained daily logs and worked as videotape/replay operator for live Flyers games and Eagles half-time shows.• Director/technical director for public affairs program.• Videotape editor for on air promotions, commercial productions, and both live and pre-taped programs.• Studio camera operator and audio engineer for live and recorded productions.
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Videographer/Technical DirectorWkbt Tv Ch. 8 Oct 1985 - Feb 1987• Shot and edited video footage for nightly newscast covering local news and sports events.• Studio camera operator for 5:00pm and 10:00pm newscasts.• Weekend Director/technical director for 10:00pm newscast.
Keith Kent Skills
Telecommunications
Voip
Switches
Ip
Network Engineering
Routers
Ethernet
Networking
Cisco Technologies
Computer Network Operations
Broadband
Data Center
Wireless
Telephony
Lan Wan
Servers
Tcp/ip
Network Administration
Fiber Optics
Troubleshooting
Testing
Mpls
Sip
Optical Fiber
Voice Over Ip
Network Design
Visio
Vpn
Wan
Managed Services
Internet Protocol
Wireless Technologies
Routing
Snmp
System Deployment
Cabling
Cisco Systems Products
Session Initiation Protocol
Docsis
Ospf
Iptv
Cisco Routers
Bgp
Network Architecture
Juniper
Provisioning
Metro Ethernet
Cisco Ios
Keith Kent Education Details
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Western Wisconsin Technical CollegeComminications
Frequently Asked Questions about Keith Kent
What company does Keith Kent work for?
Keith Kent works for Comcast Cable
What is Keith Kent's role at the current company?
Keith Kent's current role is Sr. Analyst & PM at Comcast.
What is Keith Kent's email address?
Keith Kent's email address is ke****@****zer.com
What is Keith Kent's direct phone number?
Keith Kent's direct phone number is +121597*****
What schools did Keith Kent attend?
Keith Kent attended Western Wisconsin Technical College.
What skills is Keith Kent known for?
Keith Kent has skills like Telecommunications, Voip, Switches, Ip, Network Engineering, Routers, Ethernet, Networking, Cisco Technologies, Computer Network Operations, Broadband, Data Center.
Who are Keith Kent's colleagues?
Keith Kent's colleagues are Kristopher Branscum, Tammy Dean, Todd York, Dinesh Reddy, Charles Buscemi, Drew Unton, Christopher Donnnelly.
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