Keith Kluetz, Mba Email & Phone Number

Pasadena, Md, Us

Severna Park, Maryland, United States

Oversee all operations of branch location including Sales, retail, service, marketing, and overall revenue growth

Westminster, Maryland, United States

Utilizing knowledge of water filters, water conditioners, and water purifiers to create personalized water quality solutions for home and business applications. -Certified EPA water Sampler- Water Quality Association(WQA) member- Enrolled in Certified Water Specialist program

Gaithersburg, Maryland, United States

Responsibilities Included:-Overseeing all operations including scheduling, recruiting, and hiring of all General Merchandise(GM), Inbound, Food, and fulfillment Experts (70% of the sales mix in the store, 54M per year in total store sales)-Training and developing current team members and team leads to align with the new Store Modernization operations model-Making business decisions for the store on a day to day basis and managing a team of up to 150 people -Driving sales, guest traffic, and operational statistics through day to day business decisions as well as long term business decisions-Using my knowledge of in-stocks, local selling patterns, and merchandising to drive sales and guest traffic-Fully operating a franchised and licensee Starbucks location as the Food Service executive-Overseeing online fulfillment operations-Implementing and overseeing the new Sort and Stock truck unload process as well as vendor management

Brick, New Jersey, United States

Responsibilities Included:-Overseeing all operations including scheduling, recruiting, and hiring of all General Merchandise(GM), Inbound, Food, and fulfillment Experts (70% of the sales mix in the store, 54M per year in total store sales)-Training and developing current team members and team leads to align with the new Store Modernization operations model-Making business decisions for the store on a day to day basis and managing a team of up to 150 people -Driving sales, guest traffic, and operational statistics through day to day business decisions as well as long term business decisions-Using my knowledge of in-stocks, local selling patterns, and merchandising to drive sales and guest traffic-Fully operating a franchised and licensee Starbucks location as the Food Service executive-Overseeing online fulfillment operations-Implementing and overseeing the new Sort and Stock truck unload process as well as vendor management

Manalapan, New Jersey

Responsibilities Included:-Overseeing all operations including scheduling, recruiting, and hiring of all General Merchandise(GM), Inbound, Food, and fulfillment Experts (70% of the sales mix in the store, 45M per year in total store sales)-Training and developing current team members and team leads to align with the new Store Modernization operations model-Making business decisions for the store on a day to day basis and managing a team of up to 150 people -Driving sales, guest traffic, and operational statistics through day to day business decisions as well as long term business decisions-Using my knowledge of in-stocks, local selling patterns, and merchandising to drive sales and guest traffic-Fully operating a franchised and licensee Starbucks location as the Food Service executive-Overseeing online fulfillment operations-Implementing and overseeing the new Sort and Stock truck unload process as well as vendor management-District Trainer for new in role General Merchandise Executives

Manalapan, New Jersey

Responsibilities included:-Overseeing the entire logistics process including online fulfillment, truck unload/stocking, stockroom, facilities, presentation, and pricing operations of the store-Reviewing daily, weekly, monthly, and yearly reports to identify operational gaps-Utilizing Mytime reports to create an effective schedule and identify staffing needs-Interviewing, hiring, training, scheduling and developing all Inbound, Backroom, Online Fulfillment, and Receiving team membersAchievements:2018 Store Inventory Captain 2019 Logistics trainer for District

North Brunswick, New Jersey

Responsibilities included:-Leading the Assets Protection team to create a safe and secure environment for everyone-Influencing leaders as well as the team to reduce shortage in the building through training and development -Following up with safety guidelines and procedures and being the safety guide in the building-Using local police partnerships to deter and stop shoplifting-Creating and implementing the best strategies to deter shoplifting as well as prevent shortage/loss-Utilizing police bulletins, local retail connections, and Target authorized platforms to identify and either deter or apprehend shoplifters-Interviewing, training, scheduling and developing all Target Protection Specialist's (TPS) in the building.Achievements:-Named captain of operational shortage for my district 2 months into role-Supported 3 full general inventory processes

Toms River, New Jersey

Responsibilities included- leading the team in day to day operations of the store as the leader of the store-taking any and all questions and concerns from guests and from team members -making executive decisions on the direction of the store. -directing a team of 20 people on a daily basis as the leader of the storeAchievements:-Contributed to a full year of no team member injuries-Created a Shortage Board for team members to become more involved in preventing shortage/loss-After internship received job offer and commitment

West Long Branch, Nj

My responsibilities included the solicitation of alumni, parents, and friends of Monmouth University trying to raise money towards the Monmouth Excellence Fund.

Online

My responsibilities included the running of various social media pages on Facebook and Twitter by keeping up to date with current sporting news relating to each page. Tasks included gaining a bigger following through engaging content and consistency through posts. I also consulted with brand development and promotional aspects in growing the outreach of the company. The usage of other social media sites, search engine optimization (SEO), and web citations were also encouraged.

Master Of Business Administration (M.B.A.), Business Administration

I was able to take a wide range of business oriented master level courses including finance, accounting, marketing, operations.

Bachelor’S Degree, Business Marketing

Activities and Societies: Football Team-Received a full athletic scholarship (4 years)