Delivering Cisco SD-WAN (Viptela) solutions to Enterprise and Service Provider customers:ConsultancyImplementationHigh Level Design and Low Level DesignMigration planningMethod of Procedure developmentTestingDay 2 support and consultancyDelivering Day 2 Consultancy to Service Provider customers:Inventory managementConfiguration review (best practices etc.)Software recommendation and assuranceMigration supportLab support (troubleshooting &… Show more Delivering Cisco SD-WAN (Viptela) solutions to Enterprise and Service Provider customers:ConsultancyImplementationHigh Level Design and Low Level DesignMigration planningMethod of Procedure developmentTestingDay 2 support and consultancyDelivering Day 2 Consultancy to Service Provider customers:Inventory managementConfiguration review (best practices etc.)Software recommendation and assuranceMigration supportLab support (troubleshooting & bug evaluation)Production support (troubleshooting & bug evaluation) Show less

Network Consulting EngineerResponsible for the consultation, installation and support of various network technologies. Duties;High Level and Low Level Design.Design Review & ConsultancySoftware Infrastructure AnalysisSoftware Security Alert (PSIRT) ManagementProactive Advisory - Field Notice ReportingProactive Advisory - Hardware EOX ReportingBest Practice Configuration Analysis ReportingNetwork Capacity Monitoring and ForecastingUCS Capacity… Show more Network Consulting EngineerResponsible for the consultation, installation and support of various network technologies. Duties;High Level and Low Level Design.Design Review & ConsultancySoftware Infrastructure AnalysisSoftware Security Alert (PSIRT) ManagementProactive Advisory - Field Notice ReportingProactive Advisory - Hardware EOX ReportingBest Practice Configuration Analysis ReportingNetwork Capacity Monitoring and ForecastingUCS Capacity Monitoring and ForecastingOperational Troubleshooting EscalationInventory ReportingPerforming complex implementation and maintenance tasks on the LAN and WAN.Providing daily operational support and system administration for core network infrastructure.Writing up accurate technical documentation. Assisting with project scope development.Monitoring network performance. Involved in developing Networking standards, procedures and documentation. Configuring Cisco Routers, Switches, and Firewalls. Ensuring that service level agreements are met.I am currently working on the CPE, access, core and DCs of a new global satellite wireless broadband system. I’m providing design, testing, documentation, roll out and day 2 operational optimisation support.------------Projects Delivered:L2TP Broadband Backhaul Solution (CPE, LAC, LNS, RADIUS, transit design, configuration, roll out and support)Broadband Filtering, Quality of Service and Redirection System (access switch, core switch, edge router, configuration, roll out and support)Virtual Switching System (VSS) Data Centre Solution (access switch, core switch, edge router, configuration, roll out and support)Build Operations Optimise team and services for Service Delivery Platform network.Products currently involved with: Cisco ASR 1000, ASR 5000, ASR 9000, C2911, C5921, UCS B Series, UCS C Series, Nexus 7000, Nexus 1000v, Citrix NetScaler, Red Hat Enterprise Linux, Windows Server Show less

High Touch Technical Support EngineerDuties;Troubleshooting escalation support for Service Provider customersService request statistical analysis to support design change and software roadmapsEnsuring that service level agreements are met.Software bug reporting and support of development engineers in resolving defects.Hardware troubleshooting and statistical monitoring of trends (MTBF etc.)

Focused Technical Support EngineerDuties;Troubleshooting escalation support for Service Provider customersService request statistical analysis to support design change and software roadmapsEnsuring that service level agreements are met.Software bug reporting and support of development engineers in resolving defects.Hardware troubleshooting and statistical monitoring of trends (MTBF etc.)

Post-sales technical support for entire 3Com product suite of PC Network Adapter cards, SOHO routers and switches and enterprise switches. Escalating to development teams in California, USA and Hertfordshire, United Kingdom.3Com Europe, Nieuwegein was a multinational office with representatives from almost all nations of Europe.