Results Oriented Senior Operations, Financial & Program Management executive. Executive Leadership:Set direction, create, implement and oversight of Policy, Procedure, Operations and Strategy for credit operations including originations, funding and servicing, both at a consumer and a b2b environment.Strategic Leadership: Championed, Spearheaded and participated in strategic initiatives including Risk Scorecard development, Risk Pricing, multiple Loan Origination systems, intercompany data sharing, mapping and implementation of Shared Financial Services, Sarbanes-Oxley compliance and creation of a Data Warehouse roadmap.Team Leadership:Concurrently manage multiple teams to produce effective results. Lead through consistent communication, listening, mentoring and follow up. Generated improved efficiencies and performance via the use of technology and allowing team members to perform to their potential. Mentored many employees to well-deserved promotions, and maintained minimal voluntary turnover. Program Management:PM on multiple large and smaller scale concurrent projects responsible for project mapping, budgets, milestones, tollgates, hurdles and timelines had to be managed consistently with cross functional team members. Successful record of championing projects to timely completion and realizing positive impacts to efficiency and profitability.Operations:Successfully managed teams through multiple organizational structure and procedural changes, including recontracting accounts onto a new service platform. Improved profitability and employee satisfaction by creating a win-win-win philosophy/culture within the workplace.Risk and Business Intelligence:Lead and managed the risk operations and that contributed to the creation and improvements of lending scorecards, employee performance scorecards and business intelligence metrics/trending analysis for marketing, sales, credit, collections, and back office operations. Hands on role that allowed me to participate as well as oversight of Risk/BI functions.Financial:Managed Operations and Risk that contributed to record levels of profitability via improved quality of loan originations. Contributed to growth in portfolio from $1.7B to 4.5B via quality lending decisions and over $100Mm monthly originations/ increases.Awards and Recognition:• Extraordinary Leadership: Credit Acceptance Corporation 2005• Gold Nugget: Ameritech Corporation 1996 - Leadership & Credit/Collection team effectiveness.• Six Sigma – Green belt 2006• Certified Internal Auditor