P&L responsibility for clinic operations. Develop and execute strategic initiatives to achieve business objectives including building and leveraging relationships with external stakeholders. + Led market to exceed financial and operational goals including budgeted EBITDA (2013 – 2018). + Developed clinic-facing dashboard to manage key metrics resulting in performance improvements. + Launched four new clinics and achieved plan within first year. + Developed healthcare system partner relationships based on increasing access, reducing cost, and closing gaps in care to contribute achieve satisfaction of quality measures. + Trained and served as mentor for field leaders.

P&L responsibility for home health operations in Greater Houston Area including 4 markets. + Created, tracked, and analyzed various reports to identify and address opportunities for improvement.+ Directed business development activities through oversight of marketing personnel and managing relationships with local physicians, hospitals, and businesses.+ Facilitated regulatory compliance through training and quality assurance measures.+ Managed human resource functions.+ Coordinated company operations with corporate office via reports and conference calls.+ Managed contracted services. + Decreased delinquent billing by 40%. + Developed employee recognition program.

Provided operational leadership for ambulatory healthcare facility providing clinical, laboratory, pharmacy, and health promotion services.+ Led facility to earn AAAHC accreditation and reaccreditation. + Achieved consistently high patient satisfaction at 97%. + Collaborated with clinical staff to develop a quality improvement program.+ Facilitated transition to electronic billing system.+ Created and implemented facility policies, procedures, and protocols.+ Achieved successful regulatory body compliance audits including CLIA and State Board of Pharmacy.+ Successfully acquired and managed contracted services as necessary to support facility operations. + Initiated and provided administrative support for large university research project.+ Provided oversight of facility renovations requiring temporary relocation of facility operations.+ Successfully proposed implementation of medical service fee resulting in a 32% budget increase.

Provided administrative oversight of 13 residential facilities.+ Developed policies and procedures to facilitate regulatory compliance and operational efficiencies. + Achieved successful regulatory body compliance audits.

Led interdisciplinary team charged with managing patient care for assigned caseload.