Keith Ludowyk Email & Phone Number

Melbourne, Australia

• Ensure the effective delivery of services and ensuring systems availability across the organisation• Development and implementation of the ICT strategic plan, ensuring its alignment with The Chambers strategic plan and an enabler for other department plans.• Establish and manage support agreements with vendors • Act as the FOI and Privacy officer from The Chamber• Development and implementation of the organisations Business Continuity Plan and Disaster recovery plan• Actively working with each department head to ensure the success of transformation projects, from POC to BAU.• Design, implement, and maintain the organization’s cyber-security plan• Develop and direct implementation of security standards and best practices for the organization, (including PCI-DSS)• Manage an annual budget of $8 million, a team of nine staff members, supporting 240 staff across 11 sites.

Melbourne, Australia

• Strategic planning, development and provisioning of corporate and project ICT systems and services• Development and support of internal business systems and application infrastructure• Manage back of house operations for ESA’s IaaS, PaaS and corporate systems.• Ensure strict compliance to ISM Protective Security Policy & Framework (PSPF)• Evaluate products based on ISM requirements• Document a System Risk Management Plan (SRMP), System Security Plan (SSP).• Document Standard Operating Procedures (SOPs) and Incident Response Plans (IRPs).• Assist in the development and implementation of the organisations Business Continuity Plan and Disaster recovery plan• Provide ongoing information security awareness training to staff, familiarize staff with new policies and procedures.• Oversee and provide a leadership role to the operational work carried out by the ICT Corporate Services team • Development and preparation of submissions for budgetary allocation in relation to ICT Architecture proposals and projects • Compile a trend analysis reports to identify any problems or risks and make recommendations

• Develop and maintain ICT operational architecture • Oversee and provide a leadership role to the operational work carried out by the ICT Help Desk facility • Development and preparation of submissions for budgetary allocation in relation to ICT Architecture proposals and projects • Compile a trend analysis reports to identify any problems or risks and make recommendations • Report on budgeted items in relation to projects and ICT expenditure • Ensure all platform and virtual infrastructure uptimes are within specified indicators and service level agreements• Liaise with vendors and contractors for any required 3rd party work• Procurement of ICT products in compliance with VGPB standards and specification• Maintain, manage and develop Vendor support and maintenance contracts and licenses• Collaborate with staff and senior management to ensure the business requirements are in line with the organisations strategic plan in relation to projects and operation requirements• Review new and existing ICT projects and designs for any outsourcing plans and compliance with ICT architecture plans and the organisation strategic plan• Client requirement and wants analysis; designing of policies, procedures and systems to satisfy needs with future planning and TCO fully factored

Broadmeadows

Adelaide

Melbourne, Australia

Prince2 Foundation, Project Management

Prince2 Practitioner, Project Management

Diploma Of Project Management, Project Management

Cert Iv - Training And Assessment, Taa, Special Education And Teaching

Itil Foundation, Information Technology