For over 13 years, I have been providing IT hardware support and troubleshooting services for Lexmark printers at Walmart home offices and local warehouses. Before that 14 years at Turner Techtronics, INC. at Warner Brothers Studios. I have extensive experience in performing hardware diagnostics, repairing and maintaining Lexmark multifunction printers and HP Laserjet printers, and resolving complex technical issues for clients and customers. I have developed and demonstrated core competencies in customer service, communication, problem-solving, and attention to detail. I am passionate about IT hardware and laser multifuction printers, and I enjoy learning new skills and staying updated on the latest technologies and trends. I am motivated to deliver high-quality IT solutions that enhance productivity, efficiency, and satisfaction for clients and customers. I value teamwork, collaboration, and diversity, and I strive to contribute to the success and growth of the organization.