Managed online communications channels including the administration of the public and internal website CMS, Sharepoint sites and corporate social media.Consulted with external suppliers to ensure websites meet the specific requirements of the Victorian community and, in particular, priority and vulnerable patient groups.Advised the organisation during the process to upgrade the accessibility of the public website to comply with recommendations of the Community Advisory Committee and the transition from desktop only to mobile responsive formatting.Analysed public website search results over time and optomised internal mechanisms to ensure terms being used by the public matched with relevant page results.Developed and maintained accurate content for the DHSV website, intranet, extranet and social media channels including written, graphic, video and multimedia elements.Trained staff in the use of the organisation’s content management system for publishing online content and oversaw the procedure for ensuring content was up to date and accurate.Provided technical and creative advice to staff from all levels of the organisation in the development of design and digital projects with external suppliers and developers.

• Designing and producing printed materials for the organisation including advertisements, brochures, flyers, stationery, certificates and forms. • Preparing artwork files for delivery to printers. • Making additions and changes to the organisation’s website. Creating new graphical elements and generating written content where required. • Producing regular marketing emails for sending to client mailing lists via the MailChimp online email application. Sourcing and developing new content, producing customised templates and monitoring statistics.• Assisting with ongoing corporate marketing campaigns as required as well as the development of marketing strategy.

• Designing and producing printed materials for the college including advertisements, brochures, flyers, course outlines, certificates and forms. • Making additions and changes to the college’s external website and internal intranet site. • Creating and sending out regular eNewsletters to mailing lists.