Keith Mckay work email
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Keith Mckay personal email
Keith Mckay is a DevSecOps Engineer at Physna. He possess expertise in social media, agile testing, test automation, it, sales and 14 more skills. Colleagues describe him as "Oh, Keith McKay - when I first started at BombBomb in Keith's department, I was immediately impressed with how knowledgeable, calm, and communicative he was. He seemed passionate about lending a hand to the newest folks (me) in order to get us up-to-speed. He knows SO MUCH. He's curious, energetic, and consistent. He brought so much value to our team and continuously leveled-up. He worked his tail off to get to the next level and diversify his skill-set and professional life. He is an inspiration to me personally and to all his colleagues."
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Devsecops EngineerPhysnaColorado Springs, Co, Us
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Software Development Engineer In TestPhysna Jun 2023 - PresentHaving fun playing with 3D modelsResponsible for:API Test Suite - Typescript/CypressUI E2E/Regression Testing - Typescript/CypressIngestion Performance Testing - BashAPI Tests for Nexus-Sync project - Typescript/JestChrome extension automated tests - PlaywrightFixing bugs and adding small features - ReactR & D - Python/Juypter Notebooks Creating new standalone environments for new clientsManual Testing and grokking new features
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Software Quality EngineerQuantum Metric Apr 2022 - Jun 2023Responsible for creating/maintaining automation suites. We use TestCafe and Cypress.Writing up bug cards and prioritizing them in our Jira backlog. Development meetings on design, user stories and product roadmaps. Testing new code and merging branches into main.Confluence documentation. -
Software Quality Assurance EngineerBombbomb Oct 2020 - Mar 2022Bombbomb uses the Agile development process and I work with Bombbomb’s Video Experience team. We gather data on user behavior, building features related to recording and uploading video. I am responsible for:Wireframing ideas and voicing ideas in design discoveriesAdvocating client needs in prioritizing Jira cards and backlog groomingParticipating in Agile Scrum practices such as Sprint Reviews and RetrosWriting test cases Manual testingAutomated tests with CypressPostman Test suites for API endpoints and bulk video uploadsDocumenting Unit, Integration, Happy Path, Regression, and E2E tests. Writing kickbacks during the development process and investigating why they occured. If bugs do make it to production, I help prioritize those bugs with our Enterprise Sales and CS teams. I have an eye for detail, finding bugs and enjoy learning new things. -
Senior Customer Care Advocate - Tier 2Bombbomb Oct 2018 - Oct 2020Colorado Springs, Colorado AreaIn this role I was responsible for:Inbound/Outbound Enterprise Customer SupportBug and Pain Point ReportingTier 1 Training and SupportCreating Zendesk macrosProblem & incident management to expedite ticket resolutions and reply time for customer issuesConsistently hit metrics for tickets solved, CSATs, and retaining client accountsHelped launch and support Enterprise Accounts - understanding company's tech stacks and being able to communicate and train technical concepts to many different people in an organizationI created strong relationships with our Product and Development teams to quickly report the most impactful bugs and customer pain points.
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Customer Care Advocate - Tier 1Bombbomb Oct 2017 - Oct 2018Colorado, United StatesInbound/Outbound Customer Support, billing, retention & leadershipConsistently hit metrics for tickets solved, CSATs, and retaining client accounts.
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Insurance Agent And Retirement PlanningInsurance Sales And Financial Planning 2013 - Oct 2017Greater Denver AreaInsurance - life, disability, LTC, home, auto etcRetirement Planning - Series 6
Keith Mckay Skills
Frequently Asked Questions about Keith Mckay
What company does Keith Mckay work for?
Keith Mckay works for Physna
What is Keith Mckay's role at the current company?
Keith Mckay's current role is DevSecOps Engineer.
What is Keith Mckay's email address?
Keith Mckay's email address is km****@****ric.com
What schools did Keith Mckay attend?
Keith Mckay attended University Of Colorado Denver, Treehouse, Udemy.
What skills is Keith Mckay known for?
Keith Mckay has skills like Social Media, Agile Testing, Test Automation, It, Sales, Customer Retention, Security Testing, Software As A Service, Team Leadership, Excel, Customer Relationship Management, Web Application Security.
Who are Keith Mckay's colleagues?
Keith Mckay's colleagues are Randy Hucker, Cyrille Gindreau, David Vanderburgh.
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Keith McKay
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Keith McKay
Wealth Management Program Manager, Professional Development At Park Avenue SecuritiesNew York, Ny1brinkercapital.com
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