Keith Metcalfe Email & Phone Number

Johannesburg Area, South Africa

• Setup of client liaison programs to track customer requirements and communicating with the necessary parties to ensure smooth flow of information. • Handling each Customer from date of signature to finalising house plans, selection of internal finishes, snagging of homes and monitoring remedial works by the contractors to achieve final handover.• Following up owner issues related to latent defects, by telephone and e-mail, dealing with contractors to affect remedial work where required.• Follow up post occupation with each customer to gauge delivery satisfaction.• Coordinating inputs and responsibilities of the professional team on new residential housing projects. • Setup of entire project with regards, contract compilation, launch day setup, assigning duties to various team players within the company.• Putting together schedules of finishes and specifications for new projects in conjunction with architects and developers.• Drawing up contracts of sale in conjunction with attorneys and developers. • Updating current contracts to keep in line with changing legislation.• Project management of each project to ensure timelines and standards are adhered to with respect to quality of work performed.• Monitoring of expenditure.• Assisting the administration function and ensuring all associated documentation is in place.• Monthly Project reports • Setup of non-profit companies for Home Owners associations. • Auditing all completed contracts of sale and lease, designing and implementing monitoring programs and reports for developers and banks.• Training of sales agents on new projects with regards to specifications, contract of sale and general project functioning.• Support function to developers to assist with processes and statutory requirements.• Setup and Administration of a Sage based Act CRM database to track sales and contact with purchasers.

Vanderbijlpark Area, South Africa

• Responsible for several departments with control over 5 Foremen and 62 employees. • Ensuring line availability to Production at all times, responsible for cost control, budgeting, implementing productivity improvements, project management, employee discipline and safety, providing technical support to foremen and artisans and suggestions to Engineering Manager regarding productivity improvements, promotions, etc. • Chairing disciplinary hearings. • Conducting risk analysis studies. • Planned maintenance system on a Unix system. • Drawing up ISO 14001 system for the company to adhere to. Implementation of all mechanical projects realising cost savings and improved productivity.• Drafting safety procedures

Vanderbijlpark Area, South Africa

• Fault finding on PLC (Hitachi, Toshiba) to program level, Electrical, Hydraulic and Pneumatic fault finding and repair. • General mechanical repairs on pumps transmission components etc.• Responsible for health and safety of Millwrights, Apprentices and labourer’s, to provide guidance for subordinates. • Ordering of spares, generating of job requests, compiling shift reports, failure reports and project proposals. • Liaising with production department regarding problems and providing technical guidance.

General Studies

Business Management Diploma, Business Administration And Management, General, Diploma

Production Management Diploma, Production, Diploma

Project Management Diploma, Project Management, Diploma

Professional Practitioner In Real Estate, Real Estate, Nqf 4

N5, Electro Mechanical Engineering, N5