I am P&L responsible for my location, and I help oversee all the controllable expenses across Service, Sales, Parts, and Rentals. My focus is on enhancing profitability by maintaining inventory levels that meet our operational needs and enable rapid parts replenishment. With a robust background in equipment repairs and their capabilities, I actively engage with our team to ensure their professional development to the highest achievable standards. Additionally, I collaborate with our customer base to address their current and future needs, enabling them to optimize their service requirements. Over the years, I have implemented several new revenue streams to adapt to the industry's fluctuations.

Responsible for supervising seven maintenance facilities in Ohio and Michigan, with the primary objectives of enhancing customer service levels and reducing maintenance expenditures while upholding service quality and safety standards. Collaborate closely with facility service managers to provide guidance and support in the implementation of company policies and procedures. We collaborate to ensure our technicians receive the necessary training for personal and professional growth, fostering a unified and efficient work environment.

I have gained extensive experience managing a sizable fleet of refrigerated trucks and trailers within a unionized facility. Our team collaborated to elevate the overall presentation and operational efficiency of the fleet. Through close collaboration with our suppliers, we successfully implemented several new protocols and procedures. Notably, we managed to reduce operational costs without compromising the fundamental principles of integrity, quality, and safety.

As the manager of a Carrier transport refrigeration dealership, I oversaw the repair and maintenance of substantial fleets of refrigerated trucks and trailers. My comprehensive responsibilities encompassed the management of maintenance expenses, employment status and conditions, union compliance, and inventory control. I collaborated with all vendors to optimize warranty and policy utilization while introducing several new revenue streams for sales and service operations.

I was in charge of supervising two union maintenance facilities in Ohio. My main goals were to improve customer service levels and reduce maintenance expenses while maintaining service quality and safety standards. I worked closely with facility service managers to provide guidance and support in implementing company policies and procedures. Together, we made sure our technicians received the necessary training for personal and professional growth, promoting a unified and efficient work environment.

"We spearheaded the implementation of new policies and procedures aimed at ensuring compliance with DOT regulations within the facility. Our initiatives resulted in marked improvements in overall quality and a substantial reduction in comeback repairs, setting a new standard within the region. Additionally, we accomplished a remarkable 40% increase in billable work while maintaining a pristine record of zero on-the-job injuries.